Hootsuite Reviews in November 2026: User Ratings, Pros & Cons

"Excellent Platform for Social Media"

What do you like best about Hootsuite? The different views HS offers. I can look at my content by day, week or month. It also allows me to link numerous accounts. I believe I have 6 at the moment that are in HS and I can filter by company/platform or view everything. The feedback feature is also really nice. The analytics provided allow me to gauge which posts are performing the best and how we are doing overall. What do you dislike about Hootsuite? Unfortunately IG posts are limited to 1 ...

It's the best Social Media posting…

It's the best Social Media posting platform, I tend to stay away from the app as it's a bit clunky. Fantastic for scheduling posts and delving into analytics. Would be great if it offered you all the same features as if you were posting directly within each social media account, however, Hootsuite is still incredibly useful.

Overcharge and refuse to answer emails.

Awful company. Signed up for a professional plan on monthly. All okay for a while, then one month charged £70 extra on top of our bill with no warning. Raised it with their team and got a copy and paste reply without replying to the query. We were paying £59/month. They advertised an increase to £89 (which is already way too much), they charged us £129. The are now not replying to any emails. We are cancelling and looking to reclaim money Will not use again **Update. Hilariously they ...

"very complete and practical"

What do you like best about Hootsuite? It is an official facebook partner, so I feel safe sharing my posts on all meta networks; without being blocked from any account What do you dislike about Hootsuite? prices are getting higher, compared to other platforms What problems is Hootsuite solving and how is that benefiting you? Being able to easily schedule publications on different social networks, without having to do it manually. It also allows me to go out, and with the security that my ...

Free Trial turned into a £1,200 bill!

I signed up for a free trial and was under the impression I would be notified before the end of the trial. That didn’t happen and without any warning, was suddenly charged £1,200! Have tried contacting their team but no response or resolution. As a small business, I’m now left struggling to pay the bills and out of pocket. I’d like a response from HootSuite on how to resolve this.

Terrible customer support and plan downgrade

Terrible customer support and downgraded plan. I subscribed a month ago to the Hootsuite plan mostly because I need to benchmark 5 competitors of mine on Twitter. All was well till I paid for the yearly subscription, and the option was removed for 2 competitors instead. According to their non-existing customer support, "it is what it is, and we reserve ourselves the right to do it." I am extremely dissatisfied, and I regret paying the full-year plan. EDIT: as seen below, this absolute ...

"Hootsuite has made posting to be more easier for me by scheduling a post anytime I want."

What do you like best about Hootsuite? I like the scheduling part of the Hootsuite application because it allows me to schedule a post and help me to deliver the post even when I don't remember to send a post. What do you dislike about Hootsuite? I sometimes find it difficult to schedule a post that contains images and video. Some of those posts with images don't usually schedule for posting for the next day What problems is Hootsuite solving and how is that benefiting you? Hootsuite is ...

"Hootsuite has made posting to be more easier for me by scheduling a post anytime I want."

What do you like best about Hootsuite? I like the scheduling part of the Hootsuite application because it allows me to schedule a post and help me to deliver the post even when I don't remember to send a post. What do you dislike about Hootsuite? I sometimes find it difficult to schedule a post that contains images and video. Some of those posts with images don't usually schedule for posting for the next day What problems is Hootsuite solving and how is that benefiting you? Hootsuite is ...

Changed price literally as soon as I…

Changed price literally as soon as I signed up, TikTok doesnt intgerate well and hard to integrate and upload social media platforms,

"Overall Amazing SM Manager"

What do you like best about Hootsuite? Super intuitive to learn and easy to use. Having this seamless user functionality is very helpful and makes it easy to integrate HS into your day-to-day. What do you dislike about Hootsuite? There have been a couple of major functionality issues with no solutions available. What problems is Hootsuite solving and how is that benefiting you? As a multi-layered organization with several brands, having Hootsuite has helped to integrate our SM team and ...