Hootsuite Reviews in November 2026: User Ratings, Pros & Cons

"Making Social Media Easier"

What do you like best about Hootsuite? Hootsuite is an intuitive, user-friendly social scheduling platform. It is easy to communicate between departments on our needs. I am on the platform daily, looking at data, scheduling posts, responding to messages, etc. We recently added new members and a new company to our team, and they were able to hop on board quickly and adapt to our strategy. It's nice to have a responsive representative there to help and share new features. I also love the ...

"Longtime customer"

What do you like best about Hootsuite? It's easy to use and the platform is consistently working on improvements, significantly as social media platforms change and grow. Great customer service! What do you dislike about Hootsuite? Occasionally, scheduled posts drop, and this is especially inconvenient on weekends. What problems is Hootsuite solving and how is that benefiting you? Scheduling posts; planning content ahead; collaborating with teammates. These are all time-savers.

"Top Social Media Management solution, but needs a new edge to prove value over competition"

What do you like best about Hootsuite? A shared hub for all our business social media accounts is beneficial. Pulling analytics from a top-down view across said platforms has positively affected our social media workflows. What do you dislike about Hootsuite? Business accounts are overpriced against competitors offering the same integrations with social platforms. Hootsuite has held a top spot in Social Media Management solutions for some time, but in a now saturated space, they need a new ...

"More than 11 years of great support from Hootsuite!"

What do you like best about Hootsuite? My organization has been a Hootsuite user for more than 11 years. We've found that it continues to be a great program to scale when you have a significant group handling social media for their respective areas within the organization (and are often wearing a number of hats). Hootsuite is very user-friendly and makes it easy for me to empower others to manage their social accounts responsibly by planning ahead, understanding analytics and maintaining ...

"Best All-Around Social Media Hub"

What do you like best about Hootsuite? I love the fact that I have access to all of my social media needs from one hub. What do you dislike about Hootsuite? I wish some of the add-on analytics tools were available with some business-enterprise plans. What problems is Hootsuite solving and how is that benefiting you? We are able to track our social media prescense and that of competitors saving time natigating the various platforms and apps.

"Very helpful for scheduling content and gathering insights"

What do you like best about Hootsuite? How easy it is to schedule content and pulling in graphics from our DAM system What do you dislike about Hootsuite? moving content to another week- can't drag and drop What problems is Hootsuite solving and how is that benefiting you? We are able to see analytics from all our posts. There are some instant results, but the best metrics are collected if you look a few days later. You are also able to boost Facebook and Instagram posts directly through ...

"Long Term Hootsuite User"

What do you like best about Hootsuite? - Seeing all social channels in one place. - Hootsuite academy gives a great foundation to social media management and using the tool - Hootsuite Inbox really supports servicing customers. What do you dislike about Hootsuite? - Analytics seems to give different figures to the native sites What problems is Hootsuite solving and how is that benefiting you? Provides one view of all social media channels, which helps us actively and efficiently manage our ...

"A Solid Social Management Platform"

What do you like best about Hootsuite? What I like best about Hootsuite is the vast amount of integrations for platforms there are. Most review sites, even if not a native integration, has another way to integrate. What do you dislike about Hootsuite? What I like least about Hootsuite is sometimes the UI does not match up across the tool. It sometimes seems like they have updated some pages, but not others to match up the experience. What problems is Hootsuite solving and how is that ...

"Great platform for scheduling; could improve UX experience and analytics tools"

What do you like best about Hootsuite? Hootsuite is a convenient tool for scheduling social media posts to multiple platforms in an efficient, organized manner. It's comparable to competitors with similar features. What do you dislike about Hootsuite? While Hootsuite is comparable to competitors in the marketplace, it's a bit behind on UX experience, new/exciting tools, and effective analytics tracking. It also doesn't offer social listening or specific tools to assist with that (other than ...

"A Well-rounded, User Friendly Social Media Management Tool"

What do you like best about Hootsuite? Hootsuite provides a robust set of social media tools that your organization can grow with, packaged in an easy-to-use user interface. What do you dislike about Hootsuite? There are a few minor functionality improvements that could be made that would increase quality of life experiences using the tool. These are not major, and don't prevent you from doing anything, but would make the tool that much better. What problems is Hootsuite solving and how is ...