Hootsuite Reviews in August 2026: User Ratings, Pros & Cons

"Excellent customer service"

What do you like best about Hootsuite? I really like the customization of analytics and the scheduling features. I've experienced some issues with integrating Meta to our Hootsuite due to issues with Instagram and the customer service team was extremely helpful! What do you dislike about Hootsuite? I don't think the AI feature is there yet, it's helpful for brainstorming but it's not quite at the level it needs to be for social media inspiration. I'm not sure how it can be improved further, ...

"Robust Platform, easy to use and outstanding customer service for business accounts"

What do you like best about Hootsuite? -Great interface and mobile app -Product constantly being improved -Amplify add-on great for advocacy and promoting branded content -The account manager is super responsive and always willing to help -Standard support provides prompt solutions -Good UX is good, but I feel it is a bit visually chaotic on some pages. What do you dislike about Hootsuite? -Reporting: although you can customise your own reports, it has limitations. I have to create 3 pages ...

"Great for some features, analytics could be better"

What do you like best about Hootsuite? Hootsuite is a vital part of our analytics because it has tagging features. We split up the kinds of content we post with Hootsuite tags. We're able to see how videos perform in relation to static photos, or how certain products rank against other products. What do you dislike about Hootsuite? Hootsuite post performance analytics are all around good, there is the occasional issue that the terms they allow you to sort by do not match the terms you can ...

"Makes social media content creation easier!"

What do you like best about Hootsuite? Helps me keep track and shedule upcoming social media posts. What do you dislike about Hootsuite? Weird issues with twitter such as tagging not working. What problems is Hootsuite solving and how is that benefiting you? Social media scheduling on multiple platforms is a life saver.

"Great tool to start your social media management"

What do you like best about Hootsuite? What I like the most is that the tool allows and simplifies the publication of a post on different social medias I think this saves time and helps to avoid errors What do you dislike about Hootsuite? The lack of a program for their training. I think it was a lot of information left out from this. It would be best if you could share a program of what we can review and if we are exploring all the features of the tool What problems is Hootsuite solving ...

"A great place to start"

What do you like best about Hootsuite? Simple, user-friendly interface is great What do you dislike about Hootsuite? Lack of customisable analytics for dashboards What problems is Hootsuite solving and how is that benefiting you? Having entire teams use the system to submit content for approval, meaning we can collaborate better and have official processes in place. This saves time.

"Review of Hootsuite"

What do you like best about Hootsuite? The ability to schedule social media posts in advance is excellent. I use it to plan social media campaigns in advance. What do you dislike about Hootsuite? I think the analytics could be improved. I find that they can be quite confusing to digest and you don't get a full picture of how each channel is performing. What problems is Hootsuite solving and how is that benefiting you? As a large organisation, we have a number of individuals working on ...

"Helpful tool with pretty much everything you need to manage your social media channels in one place."

What do you like best about Hootsuite? Having all things social media management in one place and being able to collaborate across the team. What do you dislike about Hootsuite? I would prefer for Hootsuite to have more accessibility features built in, such as alt-text for Instagram. What problems is Hootsuite solving and how is that benefiting you? Scheduling so I don't have to manually post each day. Having team collaboration so all members can access data so I don't have to personally ...

"Easy to use employee advocacy platform"

What do you like best about Hootsuite? Easy to use features, shows a preview of what the posts will look like and option for colleagues to personalise the posts What do you dislike about Hootsuite? The link preview function pulls through from Facebook so when an employee edits a post for another platform, the link preview can be lost What problems is Hootsuite solving and how is that benefiting you? Getting our colleagues to share more E.ON content on social media, in a way that's compliant ...

"Reliable and easy to use social scheduler"

What do you like best about Hootsuite? I've been using Hootsuite for coming up to 6 years now. The core platform itself is user-friendly and intuitive, and good value for money. I like the Hootsuite brand, its content, and what it stands for. If I reach out to a customer success rep, I can usually expect a pretty prompt response. I am excited about new developments that Hootsuite is working on such as AI-generated content suggestions and improvements via OwlyWriter AI. I would recommend the ...