Hootsuite Reviews in July 2026: User Ratings, Pros & Cons

"A must have platform for managing professional social media account"

What do you like best about Hootsuite? Hootsuite is a feature-rich platform that caters all we need to managing social media platform to inbox engagement with users. It is easy when we are able to manage all the engagement and activity from different account in one platform. We use it everyday to monitors activity from all the integrated accounts. What do you dislike about Hootsuite? Hootsuite has no dislike from us. It is easy to implement and to response to all inboxes message from ...

Honest and fair

I just want to acknowledge Hootsuite's honesty. I signed up for a free two-month trial and hardly used it- then forgot about it. Technically, legally even, they were right to charge me an annual fee after two months was up - I'd agreed to that when I signed up - and they did. But the moment I got onto them to say I'd forgotten they reimbursed me, no problem, no difficulties, right away. I am going to try them again, once I have more time to get my head around all the different things they ...

Smells like dishonest commercial practices

I subscribed for a trial and realized the feature i wanted wasn't here. I tried canceling and thats when the nightmare started. I tried finding how to cancel my plan but the button "manage my billing" wasn't working. It led to "page not working try later". I thought the website was down and tried the button "upgrade my plan" but it was working like a charm. How convenient. I tried for the next hour still nothing. I then reached out to support mentionning the associated email and confirmed ...

"Making Life Easier"

What do you like best about Hootsuite? Being able to schedule my social content way ahead of time has made my life massively easier. I can batch a ton and then move onto other parts of Biz Dev and other client work that much faster. It makes me highly efficient with my time. What do you dislike about Hootsuite? I wish that I could tag people on Linkedin. Right now, it only allows company tags. It would be great if this feature was updated. The rest of the socials seem to work well other ...

"Best for social media organisation"

What do you like best about Hootsuite? Has great methods of streamlining content for marketers and content creators. The scheduling capacity is great as it allows me to plan my posts/reels before time and helps me ensure consistency. This is a great tool for campaigns as they tend to be running for a short time with a lot of repetition. What do you dislike about Hootsuite? Can't post directly to certain sites such as Instagram. So I often have to find an alternate way. This is quite ...

Cost went up significantly but may still be the best option

Despite higher fees, Hootsuite were attentive to the problem and helped to resolve it for us. We would consider going back now.

Unresponsive support, taking your money without warning.

I’ve been charged 1437.58€ following the renewal of an account that I never used, and I was never contacted to remind me that the debit would take place. This is the first time I've seen this kind of procedure, even though I also work in the Saas sector. Avoid this company if you can. I submitted a request for a refund, which has obviously gone unanswered for 4 days. If no action is taken within 48 hours, I will file a complaint (and European laws are fortunately well suited to this kind of ...

"One of the best social media management tool"

What do you like best about Hootsuite? Hootsuite was my first social media management tool when I started working. As a fresher, I was worried about how I was going to use the tool, but to my surprise, it is super user-friendly. You can find everything in once place and it's easy to navigate. What do you dislike about Hootsuite? Nothing till now. I still feel it's one of the best out there. What problems is Hootsuite solving and how is that benefiting you? I was handling 8 social accounts ...

We have been using hootesuite for a…

We have been using hootesuite for a couple of years and the subscription auto renewed an. d took an annual payment from our bank. We then received an email of a price increase. And contacted them to cancel and they will not refund the annual subscription which is paid until Sept 2024. No contact number. Nobody you can speak to. Really poor customer service. Basically robots you are speaking with.

Hootesuite made my job easier yet more efficient

The ease of scheduling posts was a real bonus. The calendar made it easy to see when and where to plot posts. I enjoyed using the analytics portion of hootesuite. Using Hootesuite made my life easier and my job more efficient,