Hightail Reviews in June 2026: User Ratings, Pros & Cons

Great solution for sharing projects and large files

PROS & CONS What are the best aspects of this product? With Hightail we can quickly and easily share large files with clients and colleagues and this is especially important in video-production world. I have clients that want to see a rough draft of a project and we are able to provide them with a link of the project or we are using it for uploading footage for editors as well. It is great collaborative tool that allows us to share files with one another. What aspects are problematic or ...

Helpful and easy to use transfer solution

PROS & CONS What are the best aspects of this product? Hightail has great security tools so they can make better user experience while transferring the documents and files. The UI is simple and straightforward, it offers easy to use tool and informative notifications. It works great and effectively without any bugs or issues. What aspects are problematic or could work better? It doesn’t support many common file types so this limits the user experience. In addition, the log-in process ...

A professional tool for sending files

PROS & CONS What are the best aspects of this product? It offers an efficient platform on which you can upload files with ease. They can be organized in such a way that finding them is fast and simple. You can access the link to where your files are with ease download them without much hustle. What aspects are problematic or could work better? I was happy with how Hightail delivered to my needs. Although I did not find anything unusual or a limitation, it was probably because I used the ...

It's basically a scam

Charged £800 over 5 years with a recurring fee but not service or product provided. Their customer support even acknowledged this but refused to provide a refund. Genuinely seems like a scam.

Great file sharing tool

PROS & CONS What are the best aspects of this product? I like that it provides security measurements that allow you to create safe place for sharing important documents and files. I especially like its unlimited storage and bandwidth features. After all, the program is easy to use and straightforward. What aspects are problematic or could work better? I don’t like that it doesn’t show the size of a file when uploading it and it has poor mobile support. Also, it has some limited range of ...

You can send files to recipients regardless of the size

PROS & CONS What are the best aspects of this product? It has come off as a reliable tool in transferring large files that emails cannot handle. When you have clients who do not have enough space for the large files you intend to send them, you can use Hightail to achieve your objective. It has a user friendly interface, which means you can easily learn and get started right away. What aspects are problematic or could work better? Although they have a free version, it is limited in ...

No professional here...

No professional here...

It offers simplicity for both back-end and end user

PROS & CONS What are the best aspects of this product? It is easy to use for both the end user and back-end users making it a reliable tool for your customers and staff you use in sending files. You can send files in multiple channels including through the app and website. This offers flexibility of access to the files by your clients depending on their needs. It has built-in reporting features that help you to keep track of the activities of the end user regarding the files you send ...

Hightail is perfect solution for sharing files, no set up required and no issues to face with

PROS & CONS What are the best aspects of this product? HighTail is easy to use and it has simple interface and we haven’t experienced any problem with downloading files from our customers’ link. I tried other solution but I had issues with downloading process and they don’t give you a warning that the problem exists. Thankfully, I haven’t experienced any kind of issues with this tool. What aspects are problematic or could work better? Within 3 years of using this program we had only one ...

You can send files without losing quality

PROS & CONS What are the best aspects of this product? It eliminates delays as it is easy to use and you can send files to recipients faster. It offers no limitations regarding of the file size you send or receive, which means you do not have to resize the file before sending. The quality of the files is also maintained throughout the process. The Express app allows you to track what you send to recipients regarding the timeline and which files you send them. What aspects are problematic ...