8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 971-980 out of 1116
SA
Sam Ardern
01/28/24
Vidyut Poddar was awesome to talk with
Vidyut Poddar was awesome to talk with! Helped me with a problem I've been struggling with for a long time. Cheers
TL
Temporary Lodging
01/28/24
Vidyut Poddar was excellent!
Vidyut Poddar was an excellent help in showing me the layout to do an sms campaign. Thank you Vidyut!
A
Andrew
01/28/24
Pavan was a savior to my madness
Pavan was a savior to my madness! I had a number of tickets opened of which I was going around in circles, I had little confidence this issue would be resolved in a call, however, Pavan, was patient and delivered great knowledge on the GHL system which was like a breath of fresh air .
TH
Travis Hlavka
01/28/24
Rishabh was awesome and answered my…
Rishabh was awesome and answered my question super fast and gave me more information than I had even thought about which helped even more. Thank you! Great support!
SW
Shanie West
01/27/24
Sai Bhupathi was very patient with my…
Sai Bhupathi was very patient with my slow internet. But he solved my problem by explaining what I was doing to create my problem. So glad he was able to help. Thank you Sai.
BC
Brian Chitiyo
01/27/24
Muthiah was very knoweledgable
Date of experience: January 27, 2024
JQ
Justin Qualkenbush
01/27/24
Muthaiah is amazing with technical…
Muthaiah is amazing with technical support and quickly resolved our issues. we are back up and runniing again thanks to Muthaiah!
MC
Mrinal Chaudhary
01/27/24
This is the most powerful software.
This is the most powerful software.. the best software for marketing and automation on planet Earth..
DT
Danette, The Strategy Lady
01/27/24
Today's experience with HighLevel…
Today's experience with HighLevel support started off as usual—long waits only to be told my issue would need escalation. However, insisting on speaking to a higher authority turned the situation around dramatically. I was fortunate to connect with Brandon Agabon, whose expertise clearly outshone that of any previous representatives I've encountered. Brandon worked closely with me to refine our Workflow and address other concerns, demonstrating remarkable patience and dedication throughout ...
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TI
Trey Iapichino
01/26/24
Shivraj was AWESOME
Shivraj was kind, helpful and very fast addressing my problem. Fixed it in under 5 minutes and we are set
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].