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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 971-980 out of 1116

SA

Sam Ardern

01/28/24

5 out of 5

Vidyut Poddar was awesome to talk with

Vidyut Poddar was awesome to talk with! Helped me with a problem I've been struggling with for a long time. Cheers

TL

Temporary Lodging

01/28/24

5 out of 5

Vidyut Poddar was excellent!

Vidyut Poddar was an excellent help in showing me the layout to do an sms campaign. Thank you Vidyut!

A

Andrew

01/28/24

5 out of 5

Pavan was a savior to my madness

Pavan was a savior to my madness! I had a number of tickets opened of which I was going around in circles, I had little confidence this issue would be resolved in a call, however, Pavan, was patient and delivered great knowledge on the GHL system which was like a breath of fresh air .

TH

Travis Hlavka

01/28/24

5 out of 5

Rishabh was awesome and answered my…

Rishabh was awesome and answered my question super fast and gave me more information than I had even thought about which helped even more. Thank you! Great support!

SW

Shanie West

01/27/24

5 out of 5

Sai Bhupathi was very patient with my…

Sai Bhupathi was very patient with my slow internet. But he solved my problem by explaining what I was doing to create my problem. So glad he was able to help. Thank you Sai.

BC

Brian Chitiyo

01/27/24

5 out of 5

Muthiah was very knoweledgable

Date of experience: January 27, 2024

JQ

Justin Qualkenbush

01/27/24

5 out of 5

Muthaiah is amazing with technical…

Muthaiah is amazing with technical support and quickly resolved our issues. we are back up and runniing again thanks to Muthaiah!

MC

Mrinal Chaudhary

01/27/24

5 out of 5

This is the most powerful software.

This is the most powerful software.. the best software for marketing and automation on planet Earth..

DT

Danette, The Strategy Lady

01/27/24

5 out of 5

Today's experience with HighLevel…

Today's experience with HighLevel support started off as usual—long waits only to be told my issue would need escalation. However, insisting on speaking to a higher authority turned the situation around dramatically. I was fortunate to connect with Brandon Agabon, whose expertise clearly outshone that of any previous representatives I've encountered. Brandon worked closely with me to refine our Workflow and address other concerns, demonstrating remarkable patience and dedication throughout ...

Read more

TI

Trey Iapichino

01/26/24

5 out of 5

Shivraj was AWESOME

Shivraj was kind, helpful and very fast addressing my problem. Fixed it in under 5 minutes and we are set

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].