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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 661-670 out of 1116

CG

CanadianBTC Guy

03/07/24

1 out of 5

Hidden upsell, over price useless tools

Crappy site, too much work, too complicate has multiple up sells. Up sell are over overpriced for what you get, its a scam

KN

Keith Nussbaum

03/07/24

5 out of 5

Ankit was fantastic

Ankit was fantastic. Quickly identified my problem and provided immediate resolution with patience.

G

Gary

03/07/24

5 out of 5

Pratik Chawan is the best

Pratik Chawan is the best. He rocks. He was super knowledgeable. I only want him as my support person. He deserves a raise. Why haven't I had him before. I want to hire him.

B

Brian

03/07/24

5 out of 5

Pratik Chawan is a total Rock star

Pratik Chawan is a total Rock star. Issues that we have been experiencing for Months have been resolved in 1 call. He was very professional and knowledgeable. I hope the company gives you a raise my friend. You really deserve it!

KT

Kai Truong

03/07/24

5 out of 5

Meena & Bora Rohit were helpful and…

Meena & Bora Rohit were helpful and straightfoward. Bora Rohit was able to solve my problem and help me understand why it happened.

AD

Alex Dennery

03/07/24

5 out of 5

Bora and Meena did a great job at…

Bora and Meena did a great job at helping me with their support team highly recommend!

AM

Ankh MaaKheru

03/07/24

5 out of 5

Neha and Jabed were amazing they got to…

Neha and Jabed were amazing they got to me on a zoom chat within minutes and Quickly assess the problem and help me find a solution fast. I love high level support!!!!

JP

James Paul

03/07/24

5 out of 5

Brilliant and professional

Brilliant and professional - Ashvini K....superb

DP

Donovan Poole

03/07/24

5 out of 5

showed me how to make agency user

showed me how to make agency user

PT

Patric Thomas

03/07/24

5 out of 5

Excellent support and 100% reliable

Excellent support and 100% reliable, thank you so much for all the corners you get me out of.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].