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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 651-660 out of 1116

SI

Sharp Investments

03/09/24

5 out of 5

Great experience

Great experience. Thanks for the help Abhishekh Muppala. I was having trouble send text messages and he helped me solve the issue in about 30 seconds. Got us back up and running which is a game changer. Thanks again Abhishekh!

LE

Lone Elmhof

03/09/24

5 out of 5

Thanks to Shrinath from GHL support

Thanks to Shrinath from GHL support. Very efficient and professionel service!

SM

Shahar Moskovits

03/09/24

1 out of 5

Garbage!

Garbage! You can't have two or more GHL tabs open!! That means you have to navigate a lot just to take any action! This has been going on for months now! GHL is aware of the issue and it still exists! How can you work with only one tab open?!!! On another issue I was working on a workflow>automation, worked half an hour to create the flow, saved, published, went out to "Campaigns" to check (because you can't have two tabs open!) and when I came back again I saw everything I did was gone! (I ...

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CA

Carl Añonuevo

03/08/24

5 out of 5

AWESOME Support and handled my question…

AWESOME Support and handled my question perfectly

MS

Marlene Schimke

03/08/24

5 out of 5

Excellent customer service

Excellent customer service! I have nothing but praise for this entire system...every time I have an issue they are quick to resolve it, even checking with a higher consultant when needed to fully answer my questions. Great job! Keep up the great work!

JI

Justin Insong

03/08/24

5 out of 5

Tech support is very great to work…

Tech support is very great to work with. They were able to resolve my concern. Really appreciate the help! Thank you

HM

Harrold Manabit

03/08/24

5 out of 5

Dheen is Super Awesome

Dheen is Super Awesome! I love working with him

AR

Adam Rosenthal

03/08/24

5 out of 5

5 star review

5 star review. Problem solved ; ) TY Amar Bhintade

UZ

Usama Zia

03/08/24

5 out of 5

he is great guy

he is great guy

RM

Randall Millican

03/07/24

5 out of 5

Teja was awesome

Teja was awesome! Thank you Teja for all your help

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].