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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

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4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 651-660 out of 1116

SI

Sharp Investments

03/09/24

5 out of 5

Great experience

Great experience. Thanks for the help Abhishekh Muppala. I was having trouble send text messages and he helped me solve the issue in about 30 seconds. Got us back up and running which is a game changer. Thanks again Abhishekh!

LE

Lone Elmhof

03/09/24

5 out of 5

Thanks to Shrinath from GHL support

Thanks to Shrinath from GHL support. Very efficient and professionel service!

SM

Shahar Moskovits

03/09/24

1 out of 5

Garbage!

Garbage! You can't have two or more GHL tabs open!! That means you have to navigate a lot just to take any action! This has been going on for months now! GHL is aware of the issue and it still exists! How can you work with only one tab open?!!! On another issue I was working on a workflow>automation, worked half an hour to create the flow, saved, published, went out to "Campaigns" to check (because you can't have two tabs open!) and when I came back again I saw everything I did was gone! (I ...

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CA

Carl Añonuevo

03/08/24

5 out of 5

AWESOME Support and handled my question…

AWESOME Support and handled my question perfectly

MS

Marlene Schimke

03/08/24

5 out of 5

Excellent customer service

Excellent customer service! I have nothing but praise for this entire system...every time I have an issue they are quick to resolve it, even checking with a higher consultant when needed to fully answer my questions. Great job! Keep up the great work!

JI

Justin Insong

03/08/24

5 out of 5

Tech support is very great to work…

Tech support is very great to work with. They were able to resolve my concern. Really appreciate the help! Thank you

HM

Harrold Manabit

03/08/24

5 out of 5

Dheen is Super Awesome

Dheen is Super Awesome! I love working with him

AR

Adam Rosenthal

03/08/24

5 out of 5

5 star review

5 star review. Problem solved ; ) TY Amar Bhintade

UZ

Usama Zia

03/08/24

5 out of 5

he is great guy

he is great guy

RM

Randall Millican

03/07/24

5 out of 5

Teja was awesome

Teja was awesome! Thank you Teja for all your help

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].