NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

Add to compare

Starts from $97 / Month

Start Free Trial

HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 151-160 out of 1116

MI

Mahrukh Iqbal

06/04/24

5 out of 5

My experience with Haseen from GHL was…

My experience with Haseen from GHL was nothing short of exceptional. When I encountered an issue, she not only swiftly provided a workaround that kept things running smoothly but also went above and beyond by dedicating her time to address the root cause. Her professionalism throughout the process was remarkable. She didn't just fix the problem; she ensured that I understood the steps taken and offered insights for prevention in the future. Haseen's expertise and commitment truly saved the ...

Read more

HJ

Hisham Juneidi

06/04/24

5 out of 5

Calendar setup with groups

Dheepika N Helped me with setting the calendar group and gave me good customer service

A

AlexVarnals

06/04/24

5 out of 5

Divya P was amazing today

Divya P was amazing today. I use the support a lot and she was fast, responsive and concise. One of the fastest responses I have had to a SAAS query in the past 18 months. Good job!

GA

Glenn Agutu

06/04/24

5 out of 5

Imran was fire🔥🔥🔥🔥

Imran was fire🔥🔥🔥🔥 Took his time with me. Very helpful

KK

Kyriakos Kyriakides

06/04/24

5 out of 5

great support from Ritesh and the whole…

great support from Ritesh and the whole GHL team! thanks a lot!

AT

Anand TK

06/04/24

5 out of 5

Rohit Kumar from go high level support…

Rohit Kumar from go high level support helped me fix 5 questions within his given time. he has resolved some of my pressing issues around, calendars, email domains, Tax IT, Funnels, Caller ID etc... People like this are great asset to the team.

K

KC

06/03/24

5 out of 5

Pranesh and his customer service was…

Pranesh and his customer service was excellent. Love HiLevel support.

ZS

Zoran Surlan

06/03/24

5 out of 5

Simra was amazing at solving my issue…

Simra was amazing at solving my issue with workflow, she created a custom solution for my problem! Very happy with customer service from Simra and in general from HighLevel! Thanks!

LO

Las Oke

06/03/24

5 out of 5

Great GHL Live Support

My GHL support person by the name of Sejuti was brilliant. Solved my issue in a few minutes. Very happy as I can now work.

MS

Michael Strahan

06/03/24

5 out of 5

Highlevel offers excellent support

Highlevel offers excellent support. They follow up constantly to make sure that your questions are answered. The have a great team and a great product.

Free vendor scorecard

Evaluate HighLevel objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HighLevel against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].