8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 131-140 out of 1116
JK
Janvi Kapoor
06/06/24
Ritesh was really helpful and resolved…
Ritesh was really helpful and resolved my query in minutes ! Great support and great expertise ! Thank you
RB
Richard Best
06/06/24
Excellent support very happy
Excellent support very happy, and great software!
CC
Corey Creed
06/06/24
All my questions were answered
All my questions were answered. I had some issues with Domain propagation and WordPress hosting on GHL and it was solved. Thank you
BE
Brian Enright
06/06/24
Amar Bhintade from support was…
Amar Bhintade from support was super-efficient and helpful with each of questions. Thank you!
AB
Angela Bryant
06/06/24
Amar from GHL support was great at…
Amar from GHL support was great at resolving my problem. This is the easiest and most effective support team I have seen. I really recommend GHL.
C
Charlie
06/05/24
Great support from Trilochan Banwait
Great support from Trilochan Banwait. He really listened and paid attention to my issue and at the end during the call we got it solved. Thanks a lot!
PR
Pukhraj Rajpurohit
06/05/24
their payment option is very bad for Indian
Hello team high level I am following you since last 2 months because I am not able to accept payment in all sub accounts But no one from your team is giving me proper support due to which I am very disappointed and giving you this review And if anyone wants to know something, they can call me on the phone. my Number Is +91 9028123251
S
Sikander
06/05/24
Sonal from HL
Sonal, I can't remember her full name, perhaps Sonal Chaudhary. She is brilliant, calm and helpful. Have chatted a few times with her and also on a call and an absolutely great experience. Keep up the amazing work!
R
Ray
06/05/24
She provided great support and resolved…
She provided great support and resolved my issue with a workaround solution for implementation for my team. Thankyou. Neomi Anthony
TS
Tyler Savoy
06/05/24
GHL Review
I reached out to GHL to brainstorm a workflow automation that I was not sure that could work. Riczel helped walk me through a couple of different options of how we could make this happnen. Very pleased with how he was able to be a partner to what I was trying to accomplish.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].