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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 131-140 out of 1116

JK

Janvi Kapoor

06/06/24

5 out of 5

Ritesh was really helpful and resolved…

Ritesh was really helpful and resolved my query in minutes ! Great support and great expertise ! Thank you

RB

Richard Best

06/06/24

5 out of 5

Excellent support very happy

Excellent support very happy, and great software!

CC

Corey Creed

06/06/24

5 out of 5

All my questions were answered

All my questions were answered. I had some issues with Domain propagation and WordPress hosting on GHL and it was solved. Thank you

BE

Brian Enright

06/06/24

5 out of 5

Amar Bhintade from support was…

Amar Bhintade from support was super-efficient and helpful with each of questions. Thank you!

AB

Angela Bryant

06/06/24

5 out of 5

Amar from GHL support was great at…

Amar from GHL support was great at resolving my problem. This is the easiest and most effective support team I have seen. I really recommend GHL.

C

Charlie

06/05/24

5 out of 5

Great support from Trilochan Banwait

Great support from Trilochan Banwait. He really listened and paid attention to my issue and at the end during the call we got it solved. Thanks a lot!

PR

Pukhraj Rajpurohit

06/05/24

1 out of 5

their payment option is very bad for Indian

Hello team high level I am following you since last 2 months because I am not able to accept payment in all sub accounts But no one from your team is giving me proper support due to which I am very disappointed and giving you this review And if anyone wants to know something, they can call me on the phone. my Number Is +91 9028123251

S

Sikander

06/05/24

5 out of 5

Sonal from HL

Sonal, I can't remember her full name, perhaps Sonal Chaudhary. She is brilliant, calm and helpful. Have chatted a few times with her and also on a call and an absolutely great experience. Keep up the amazing work!

R

Ray

06/05/24

5 out of 5

She provided great support and resolved…

She provided great support and resolved my issue with a workaround solution for implementation for my team. Thankyou. Neomi Anthony

TS

Tyler Savoy

06/05/24

5 out of 5

GHL Review

I reached out to GHL to brainstorm a workflow automation that I was not sure that could work. Riczel helped walk me through a couple of different options of how we could make this happnen. Very pleased with how he was able to be a partner to what I was trying to accomplish.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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