HighLevel Reviews in June 2026: User Ratings, Pros & Cons

"Support impressively fast, packed with features with new features added daily"

What do you like best about HighLevel? The support is very helpful and they usually respond within a few minutes. It is amazing how many features there are available in HighLevel, with a CRM, an expansive marketing platform, and a website/funnel builder all rolled into one, with features specifically designed for agencies. What do you dislike about HighLevel? The interface is slightly unintuitive although it is being constantly improved, and I would prefer for there to be more pricing ...

"The most complete CRM solution in the world"

What do you like best about HighLevel? It has all the tools and features a business needs for marketing and sales operations. It even has a native integration to Facebook Forms, when other CRM solutions usually require a 3rd party middle man like Zapier to integrate. Reports from Google Ads and Facebooks can be displayed in the CRM What do you dislike about HighLevel? They are always releasing new features, but sometimes they do it so fast that they miss some glitches in the interface. The ...

"Outstanding Customer Support from my man Maurice!!!"

What do you like best about HighLevel? What I find most helpful about High Level is the only limitation you have in online marketing using this tool is your own imagination! What do you dislike about HighLevel? The least helpful thing in High Level has been their support, but they have been growing so fast that I'm sure that was due to growing pains. I just got off support with Maurice, and he was incredible; he helped me with every issue and bottleneck I was having and was amazingly ...

"Brandi is a Pro"

What do you like best about HighLevel? the ability to fully automate and follow up system What do you dislike about HighLevel? Need to learn new stuff the system is robust What problems is HighLevel solving and how is that benefiting you? keep everything in one system

"Brilliant support and help from Kassey"

What do you like best about HighLevel? The community os super helpful nd friendly, especially Kassey What do you dislike about HighLevel? hard to navigate to get help , hard to find out who all the agencies and users are and what they do with the solution What problems is HighLevel solving and how is that benefiting you? I work with businesses to improve their profit and Value, I think GHL can help and the expansion plan is to work with GHL agencies to help our clients grow

"Meet with Alexis"

What do you like best about HighLevel? Potential to customize so many things for business growth What do you dislike about HighLevel? Nothing yet that I can determine. I like it What problems is HighLevel solving and how is that benefiting you? Bringing all my business into one place

"Arpan Gupta was very helpful. Thank you Arpan!"

What do you like best about HighLevel? Lots of features that can be used in lots of ways What do you dislike about HighLevel? Can be quite complicated to begin with, and takes time to setup What problems is HighLevel solving and how is that benefiting you? Managing clients

"Kasey has been the biggest help!"

What do you like best about HighLevel? Im currently using GHL in SaaS mode and selling it, it's been generating a lot of revenue for me so I think that's my favorite part. However I honestly wouldn't have even gotten started of it wasn't for the onboarding call I had with Kasey. She has helped me so much just by sending me support articles and just going above and beyond her job. What do you dislike about HighLevel? The delayed support requests. I've honestly gotten more help from Kasey ...

"The best all-in one platform to build your service business"

What do you like best about HighLevel? What's most helpful is that High Level offers practically every tool that a business would need inside of one platform. It allows us to offer a white label platform that we can customize and build on. We don't have to re-invent the wheel. What do you dislike about HighLevel? What I like the least about it is the fact that it's not exclusive to me. I wish I had found this before everyone else. What problems is HighLevel solving and how is that ...

"They almost cost me my biggest client."

What do you like best about HighLevel? The reps on the phone were friendly but never followed through. What do you dislike about HighLevel? Worst experience dealing with a marketing automation/crm system in my life and I've worked with 15+ systems. Support was great when you could get a human but after almost 3 weeks of them trying to solve just 1 of our 25 issues I finally canceled because there was no communication, no matter how often I reached out to them. I personally lost $1000s in ...