hellotax Reviews in June 2026: User Ratings, Pros & Cons

Slow start but now very satisfied

Over 20 of our customers are registered with Hellotax. In the beginning, we had very big problems, which were caused by miscommunication. We would have liked to get more information from Hellotax. But we should have asked more as well. After we openly and honestly communicated our dissatisfaction to Hellotax, they took it very seriously and made a lot of effort to help us. We also got another account manager who tries very hard and gets back to us in a timely manner. A few months ago we ...

Great software and customer support

My small company sells on Amazon, including in Europe - there it is something like a dozen SKUs and about 1.5K orders per month. I am convinced that professionals should deal with accounting work and communication with the tax offices, even in seemingly simple cases. So since 2017, I have been using the services of hellotax (former FBA-hero), and this experience has so far been strictly positive. What exactly do I like: 0. Lightning fast support, with answers detailed and really to the ...

Guter Service, einfaches System

Ich bin seid 7 Monaten bei Hellotax und es läuft alles ohne Probleme, der Service ist freundlich und ich bekomme schnell Antworten. Das System ist verständlich und einfach.

Top Service

Sehr guter Service, schnelle Bearbeitung und eigenständige Rückmeldung durch die Mitarbeiter. Man wird durch die Mitarbeiter auf dem laufenden gehalten, welche Unterlagen benötigt werden und wie der Stand der Bearbeitung ist.Zu jeder "kleinen" Anfrage erhält man eine ausführliche Rückmeldung und Erklärung. Wir sind sehr zufrieden.

Very good

Very good, can only recommend it, excellent

VAT for US Companies

As a USA based company, we have very little understanding of how VAT worked. Especially after the Brexit, we were not able to ship products from our UK warehouse to the EU easily. hellotax helped us with the German VAT application process and obtained a VAT registration successfully. We now use hellotax to track our sales and file German VAT. The portal automatically connects to our Amazon account and is easy to use. The customer service is excellent! They respond timely and has great ...

Great for Amazon

Great for Amazon. I have been selling on Amazon for about 2 years now and slowly expanding onto the FBA service, Hellotax has been a great help with automating and helping file vat returns. My sales history gets updated every month into hellotax and the application is truly simple and cost effective!

Umsatzsteuer, Europaweit

Ich bin Zwischenhändler. D.h.: ich kaufe im Großhandel ein und verkaufe auf Amazon per FBA. Damit ich mich um die Steuer im Ausland nicht kümmern muss habe ich mich, nach einigen anderen Angeboten, für Hellotax entschieden. Während des Beratungsgesprächs wurden alle meine Fragen beantwortet. Das Angebot hat einfach gepasst.Ein Jahr lang, (aufgrund der Corona Situation habe ich mein Geschäft geschlossen) habe ich mit Hellotax zusammengearbeitet. -keine Probleme-meine monatlichen Erklärungen ...

Perfect software perfect team!

The software makes a really difficult VAT task, easy to manage. Especially when selling pan European. But they are not only about the perfect software, the personal help you get is from another level. They have created the total package, so you can keep focussing on your sales.

Hellotax offer the best solution to manage your European VAT as an Amazon FBA seller.

Hellotax offer the best solution to effectively manage your European VAT as and Amazon FBA seller. Easy to use and independent of any direct Amazon input letting you get on with managing your sales and core business whilst feeling secure that your VAT is under control and being correctly reported and managed.