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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 971-980 out of 1083

LL

Linda L

11/01/18

4.5 out of 5

"Auryc is both my daily coffee and daily vitamin"

What do you like best about Heap? Session replay Funnel analysis

TF

Terence F

11/01/18

4.5 out of 5

"Auryc is a powerful tool that provides incredible results! "

What do you like best about Heap? Auryc is very easy to use and the product support team is extremely helpful - one of the best teams I've worked with. What do you dislike about Heap?

DE

David E

11/01/18

4.5 out of 5

"Auryc gives us great insight"

What do you like best about Heap? I like that Auryc provides for the playback of individual sessions. With this, I can see what a user sees and also what they may have done that has caused an issue.

AT

Ana T

10/31/18

3.5 out of 5

"Reseña de Heap"

What do you like best about Heap? El programa proporciona las herramientas adecuadas para que la gestion de usuarios y clientes sea muy sencilla. Heap cuenta con la opción de comparar análisis entre diferentes usuarios de forma automática.

BD

Brett D

09/07/18

3.5 out of 5

"Heap Review"

What do you like best about Heap? The interface and ease of use is great. Very easy to navigate and read. What do you dislike about Heap?

AU

Anonymous User

07/30/18

4.5 out of 5

"Great tool for understanding user behaviour"

What do you like best about Heap? Heap helps me track every step of the customer's journey. I love the events visualizer feature and I also frequently look at our funnels.

CH

Calvin H

07/30/18

4 out of 5

"It's how we make decisions"

What do you like best about Heap? How granular and specific you can be with your tracking. We can tell exactly how our customers are using the platform based on what they do, not just what they say.

AU

Anonymous User

07/30/18

4.5 out of 5

"Nice additional to GA for event tracking"

What do you like best about Heap? Retroactive tracking on all web events (interactions); it is a lot easier than GA to track events, it's probably the easiest platform i have ever use to answer simple questions like how many clicks does that button get?

AU

Anonymous User

07/22/18

4.5 out of 5

"It is easy"

What do you like best about Heap? I like how it is organized and easy to read. I can see the information I am searching for easily and how I like to review the information.

AU

Anonymous User

07/20/18

4.5 out of 5

"Analitics at new level"

What do you like best about Heap? all data are stored from beging and i can use them later What do you dislike about Heap?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].