Heap Reviews in June 2026: User Ratings, Pros & Cons

"Web UI"

What do you like best about Heap? Quick snapshot of what's happening with the website sales What do you dislike about Heap?

"Nice Analytics Tool"

What do you like best about Heap? The fact that Heap has the ability to retroactively track elements within a site or app is really great. What do you dislike about Heap?

"Heap of insights"

What do you like best about Heap? Heap is an excellent platform for analyzing the work that we do. We are a B2B company, that works with other B2B firms, primarily, so the use case is a little atypical from some of what you might hear about in a Heap pitch deck. That said, the platform has been indispensable for our product and design teams to better understand our customers needs. We can monitor activity with a gentle touch, and thereby engage our customers thoughtfully and efficiently. We ...

"Review"

What do you like best about Heap? Ability to create definitions and events What do you dislike about Heap?

"New Marketing User"

What do you like best about Heap? The possibility of creating funnels for reporting on our marketing campaigns and website and app analytics. What do you dislike about Heap?

"Great for diving into user actions (especially for non-engineers)"

What do you like best about Heap? Heap makes it really easy to get quantitative analyses into how customers use your product and where they are dropping off. Using Heap's Event Visualizer, you can check usage of button clicks/actions for every element on your site which is super helpful and enables anyone on your team to analyze user data without necessarily needing to wait for a Data Scientist to run an analysis for them.

"Heap is a game changer for web marketing anlaytics"

What do you like best about Heap? Heap tracks all interactions with your site at all times, so there is no need to set up individual events for everything upfront. I often will think of a new event to track and it is so nice to be able to create the event and have retroactive data at my fingertips.

"Great intentions"

What do you like best about Heap? The best part about heap is the idea. I tend to use the funnels and the new path options the most. What do you dislike about Heap?

"Heap - WSYWIG insights"

What do you like best about Heap? Heap is incredibly user-friendly. It captures the vast majority of needed data immediately and, for front-end events, allows those data to be defined after-the-fact using a point+click tool. Collecting server-side events is also easy, and it integrates quickly w. aggregating tools like Segment.

"User-friendly visual analytics"

What do you like best about Heap? The plug and play aspect of the application is the best part - it saves your data before you even know what you want to analyze! Flexible options for visuals and tables to let you both easily view high level and dig in to the details. The interface is intuitive and the product is easy to learn how to use. Plus, they regularly update with new looks and features!