Heap Reviews in June 2026: User Ratings, Pros & Cons
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Heap offers custom pricing plan
Heap Reviews & Ratings
Spotsaas Editor’s POV
Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more
Heap pros and cons
Codeless user analytics
Retroactive data access
Flexible Virtual Events
Data-driven decision-making
Complex setup process
Learning curve for new users
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Showing 21-30 out of 1083
HJ
Heidi J
09/28/23
"Fantastic for product analytics, especially for complex products. No in-app surveys."
What do you like best about Heap? The Heap team is great - very supportive and good technical expertise. The product is very robust in its capabilities - it can handle more complex data than other product analytics tools out there like Pendo or Mixpanel. The price point was also more aggreable than a tool like Amplitude.
MK
Manolis K
09/26/23
"Valuable insights about my product's performance"
What do you like best about Heap? The way that it gathers all data in comprehensive charts, which allows you to make analysis by different view points, thus discover the pain points and strenghts of your product.
AU
Anonymous User
09/26/23
"Very useful and insightful tool"
What do you like best about Heap? Ease of implementation and usage. Data is very useful for business decisions. Customer support has been on point. What do you dislike about Heap?
KN
Ketki N
09/26/23
"A very user friendly product"
What do you like best about Heap? I love how Heap can provide so many insights and when you think it has all the features, there is something new introduced in Beta and we get the first opportunity to use it! Also, it is very user friendly. It has amazing customer support and love that it can integrate with other tools like Medallia etc.
NM
Nafiz M
09/26/23
"Great analytic for Saas"
What do you like best about Heap? ease of use and customer care we got from heap What do you dislike about Heap?
AU
Anonymous User
09/26/23
"Very useful and insightful tool"
What do you like best about Heap? Ease of implementation and usage. Data is very useful for business decisions. Customer support has been on point. What do you dislike about Heap?
KN
Ketki N
09/26/23
"A very user friendly product"
What do you like best about Heap? I love how Heap can provide so many insights and when you think it has all the features, there is something new introduced in Beta and we get the first opportunity to use it! Also, it is very user friendly. It has amazing customer support and love that it can integrate with other tools like Medallia etc.
NM
Nafiz M
09/26/23
"Great analytic for Saas"
What do you like best about Heap? ease of use and customer care we got from heap What do you dislike about Heap?
AM
Adelle M
09/01/23
"10/10 Would Recommend"
What do you like best about Heap? The best part about Heap is that it auto-captures everything, and you just have to go in and define it. I mainly use the Event Visualizer to define my events, and it's pretty easy to set up basic flows. There are obviously a lot of complex ways to use it, but it's pretty simple to get started out of the box.
AM
Adelle M
09/01/23
"10/10 Would Recommend"
What do you like best about Heap? The best part about Heap is that it auto-captures everything, and you just have to go in and define it. I mainly use the Event Visualizer to define my events, and it's pretty easy to set up basic flows. There are obviously a lot of complex ways to use it, but it's pretty simple to get started out of the box.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].