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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 171-180 out of 1083

BL

Benjamin L

07/21/22

4 out of 5

"Product Manager"

What do you like best about Heap? What I like the most is the easy integration with our system. I like the fact that we can use a lot of different data to get interesting metrics and KPIs in a heartbeat.

JC

James C

07/21/22

4 out of 5

"Heap is a great product analytics tool to get to insights quickly"

What do you like best about Heap? Heap is great for getting answers quickly on user behaviors without needing to spend engineering effort. It's easy to do, you get data from the last few weeks (depending on your plan), and you can make decisions quicker.

AU

Anonymous User

07/21/22

4 out of 5

"Quick & easy"

What do you like best about Heap? Good for quick reporting. Event picker is helpful. What do you dislike about Heap?

AU

Anonymous User

07/21/22

4 out of 5

"Never feel like we're missing out on capturing data."

What do you like best about Heap? Heap is incredibly intuitive to create trackable events and provides website metrics instantly without need for development work. Most trackable events also work retroactively, so I never feel like we're missing out on capturing data.

JL

Julia L

07/21/22

4 out of 5

"Heap is great for product analytics, it's the one that my company uses!"

What do you like best about Heap? Good for product analytics. Allows us to take marketing and product data into our overall data lake. What do you dislike about Heap?

TT

Teerawat T

07/21/22

4 out of 5

"Granular analytics tool"

What do you like best about Heap? Heap analytics has the ability to drill down and track conversion or traffic to a very granular level. Providing a close loop reporting from campaign execution to conversion.

JL

Jennifer L

07/21/22

5 out of 5

"Heap makes it easy to compile and list data so that even the account managers are able to use"

What do you like best about Heap? The hover function for each item makes it easy to find what you are looking for. What do you dislike about Heap?

AU

Anonymous User

07/21/22

3.5 out of 5

"Heap is a good tool for website click and event analytics."

What do you like best about Heap? Heap has an easy-to-create report process. It guides through with good options for segmenting, filtering, to quickly retrieve data/visualize.

AU

Anonymous User

07/21/22

3.5 out of 5

"Heap is a good tool for website click and event analytics."

What do you like best about Heap? Heap has an easy-to-create report process. It guides through with good options for segmenting, filtering, to quickly retrieve data/visualize.

AU

Anonymous User

07/21/22

3.5 out of 5

"Great learning material"

What do you like best about Heap? I like the neat UI and the visual labeling feature. I also like that Heap has Heap University which contains learning material.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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