HCL Digital Experience Reviews in June 2026: User Ratings, Pros & Cons

Digital Experience Manqager - Best in the business, rock solid for internal and external

What do you like best? Total flexibiblity, there is no use case that this product won't meet. We can integrate any platform to any use case, its all about the delivery of a function for the clients business need What do you dislike? Cost, undocumented changes, and the changing of the employees supporting it all the time. Makes it hard to keep up with the support channels What problems are you solving with the product? What benefits have you realized? Providing access to key ...

Perfect for delivering personalized content to users on demand

What do you like best? Its perfect for delivering personalized content to any user on any device. Using their personalization and content as a service features, you can deliver personalized meaninful content to any user on any device. What do you dislike? The cloud version does not allow for deployment of customized applications to aide in bringing higher value to end users. What problems are you solving with the product? What benefits have you realized? We have leveraged DXM to ...

user experience improvement

What do you like best? Ux aspect of the tool is good but more can be done my adding cognitive features What do you dislike? some of the features don't come out clearly especially in an omni channel scanario Recommendations to others considering the product: yes to other banking cleints What problems are you solving with the product? What benefits have you realized? as a marketing mcampaign manager i was able to effectively increase the potential customer tranffic to bank ...

great ibm product

What do you like best? reliable,low maintenance, the product is easy to use, meet bank direction and this is a new digital transformation the bank would like to implement What do you dislike? i am not part of the testing team, there is another dedicated team involved in bank for this product Recommendations to others considering the product: yes What problems are you solving with the product? What benefits have you realized? market trend

Sr. Database Analyst

What do you like best? The Digital Experience Manager maps to the bank requirement What do you dislike? I did not involved directly with the product of Digital experience Manager . Our team of Bank financial department may use it in future. What problems are you solving with the product? What benefits have you realized? Banking

Works

What do you like best? Serves the purpose it needs to within the company What do you dislike? I have a hard time navigating it but it may just take time getting used to What problems are you solving with the product? What benefits have you realized? I am solving internal work issues with work flow and productivity

Very efficient content manager, one of the best in market so far.

What do you like best? Very efficient in handling the data for large customer base projects. Deliver content to specific audiences via a high level of personalization and through a wide variety of channels What do you dislike? Memory issues with large amount of data. It doesn't have the capability to support PDF streams. What problems are you solving with the product? What benefits have you realized? It is majorly used for technical documents and keeping it available for ...