HCL Digital Experience Reviews in June 2026: User Ratings, Pros & Cons

Ability to Target Offers!!!!

What do you like best? IBM Digital Experience Manager is excellent. It allows you to manage content and free up staffing resources. It is very flexible. Catalog filtering is definitely my favorite feature because it helps me to filter and show only those products that the customer engages with. . What do you dislike? I really can’t find anything to dislike about IBM Digital Experience Manager. If I had to name something it would be that the product is a little outdated but ...

Satisfying, happy and easily recommendable

What do you like best? It helps you connect to a large audience within seconds and is quite "engaging" with its power and flexibility What do you dislike? It takes too long to install WPS / Case Manager / Digital Data Connector / Connections and Domino. I would like to see a basic architecture to expose service mail, blog, share file, share mail, meeting etc. I am waiting your Connections Pink solution impatiently! What problems are you solving with the product? What benefits have ...

interesting

What do you like best? Easily manage and create content in a way that saves you time and communication with other co-workers What do you dislike? The contract prices of the platform and how little known it is internationally What problems are you solving with the product? What benefits have you realized? Offer an experience with the client and be able to customize both offers and brand image

IBM Content Manager On Demand

What do you like best? It allows me to view production job results using a variety of search criteria. It display each matching job step and condition codes. It allows me to view the entire job in a popup document viewer. What do you dislike? It does not allow for consolidated view of job results that can then be expandable for detailed view. What problems are you solving with the product? What benefits have you realized? We are moving away from a mainframe based job viewer to a ...

Content syndication

What do you like best? easy to deploy and syndication through each environment What do you dislike? setting up workflows to work as anticipated What problems are you solving with the product? What benefits have you realized? Customer facing web sites

The DX Journey

What do you like best? DX allows me to create a unique and engaging viewer experience. Once a viewer authenticates, I can then personalize their viewing experience. Blending web content and applications is the key to this viewer experience. What do you dislike? The WCM components need refreshing both from a user and developer perspective. Content has now become one of the key applications on the web site. Recommendations to others considering the product: DX has been around for ...

Using Digital Experience Manager to build a cohesive experience

What do you like best? Full featured, robust, easy to use and extensible. What do you dislike? APIs are complex to figure out and documentation is really bad What problems are you solving with the product? What benefits have you realized? We have over 20 sites and commerce requirement in three regions around the world. IBM Digital Experience Manager allow us to have a consistant look and feel to all the sites and to integrate a full commerce component. It also allows us to ...

Robust and scalable solutions for your digital experience presence

What do you like best? Digital Experience Manager is a super-powerful platform that empowers users to build rich experiences right out of the box, but also provides deep customizability for those users that want to dive deeper What do you dislike? The product can be overwhelming for users looking to hit the ground running. Your biggest return using the product is leveraging expert services to build really unique experiences. That said, the out of the box functionality is getting ...

Good and stable product, need imporovement on WCM side

What do you like best? Stability and IBM support. The transactional management and the plug and play feature of portlets. The out of the box security features What do you dislike? WCM is far behind than industry competitor. and recently WebSphere Portal being offloaded by IBM has an huge impact on our customer's confiedence. They are now looking ways for alternate platform What problems are you solving with the product? What benefits have you realized? Providing enterprise ...

excellent producvt

What do you like best? teh digital workflow and decision management along with case management What do you dislike? upgrade life cycle , deprecated featiure needs reqwork and requires effort on client side. What problems are you solving with the product? What benefits have you realized? business flows with autonmated workflow system