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HCL Digital Experience - Digital Experience Platform (DXP)

HCL Digital Experience Reviews in June 2026: User Ratings, Pros & Cons

Empowering your digital experience.

3.7

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HCL Digital Experience offers custom pricing plan

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HCL Digital Experience Reviews & Ratings

3.7

Very Good

Based on 57 ratings & 27 reviews

Rating Distribution

Excellent

(9)

Very Good

(12)

Good

(5)

Poor

(0)

Terible

(1)

Spotsaas Editor’s POV

HCL Digital Experience provides an integrated platform for delivering content-rich digital solutions. Its focus on seamless service delivery across devices makes it a valuable tool for publishers and media companies.Read more

HCL Digital Experience pros and cons

  • Integrated delivery infrastructure

  • Content-rich solutions

  • Seamless digital services

  • Cross-platform capabilities

  • Complex setup process

  • High cost for small businesses

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Showing 1-10 out of 27

AI

Administrator in Financial Services

07/29/20

3.5 out of 5

Websphere Portal + WCM evolves in to HCL Digital Experience

What do you like best? HCL Digital Experience handles all of your enterprise content management needs. It's strength is that it leverages Java and therefore is a great fit for a team that includes Java developers. Naturally it also supports single page applications and modern responsive frameworks. What do you dislike? Upgrades can be complicated and online documentation is hard to find. Training is also hard to find, meaning that you will want experienced HCL DX administrators in ...

Read more

UI

User in Hospitality

06/18/19

4 out of 5

Great when it works

What do you like best? The ability for us to quickly assess a vast library of media quickly is a fantastic, and the ability to have multiple search types. What do you dislike? The search feature is quite finicky, and does not allow for wild card style searches Ie file number is 00023 you are not able to just type 23 Recommendations to others considering the product: Ensure you have a complete understanding of limitations for searches What problems are you solving with the ...

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UI

User in Banking

04/16/19

3 out of 5

IBM digital experience manager

What do you like best? IBM's Digital Experience Manager platform empowers you to create, manage and deliver engaging omnichannel digital customer experiences to virtually all audiences with responsive content, targeted offers and consistent branding across channels (web, mobile, and hybrid mobile/web applications) What do you dislike? I have just started using since few months, so far it looks good. What problems are you solving with the product? What benefits have you realized? ...

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UI

User in Banking

03/21/19

3 out of 5

IBM digital experience manager

What do you like best? Bring in powerful, flexible tools that allow business users to easily manage and create better content What do you dislike? Not know at this time , I have not used very rigorously. Recommendations to others considering the product: recommended to other users What problems are you solving with the product? What benefits have you realized? It help business user to create communication they wants to do with users, it does not require technical or IT ...

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JJ

Juan J

03/20/19

5 out of 5

Great Product. My former Employer used it!

What do you like best? My former employer used it to startup his business. They were building logistics business and I came across the website. Did some research and propose it to my employer. They are still using it to this day. What do you dislike? I never heard anything negative about the product. What problems are you solving with the product? What benefits have you realized? Shipping logistics and promoting product.

ZC

ZAGGY C

03/20/19

4 out of 5

IBM Digitial Experience Manager

What do you like best? I love that it gives the user full control to fully customize the digital experience for its customers. it is also extremely easy to use. What do you dislike? I do not appreciate the fact that certifications expire. What problems are you solving with the product? What benefits have you realized? it is helping us showcase our offerings to our customer thereby increasing sales.

UI

User in Business Supplies and Equipment

03/20/19

3 out of 5

Void attempt but missing functionality

What do you like best? The GUI is well layed out and appears to have what is needed What do you dislike? Integration across multiple domains has been a challenge What problems are you solving with the product? What benefits have you realized? Looking to improve UX and cross channel collaboration

FR

Fabiano R

03/20/19

4.5 out of 5

Easy Work

What do you like best? It's a super-powerful platform that empowers users to build rich experiences right out of the box, but also provides deep customizability for those users that want to dive deeper What do you dislike? It's far behind than industry competitor. and recently WebSphere Portal being offloaded by IBM has an huge impact on our customer's confiedence. Recommendations to others considering the product: Absolutely! What problems are you solving with the product? ...

Read more

AA

Alika A

03/19/19

4 out of 5

IBM digital experience manager makes my work like easy

What do you like best? User friendly platform to create and manage customer accounts What do you dislike? The implementation of IBM Digital Experience is expensive and time consuming What problems are you solving with the product? What benefits have you realized? Implementation, Maintenance or other IT support System Administrator

UI

User in Design

03/19/19

3.5 out of 5

Visualization to help with dashboards

What do you like best? I like this product streamlines digital experience and boosts engagement. Create personalized digital experiences for your customers, partners or employees with role-specific content and single sign-on to improve productivity. Increase branding power with relevant, rich experience What do you dislike? How this embeds with social sites. Not everyone in my group wants to share their facebook. The linkedin and twitter sharing seems to be most easy and professional ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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