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Haptik - Chatbots Software

Haptik Reviews in May 2025: User Ratings, Pros & Cons

Effortless communication, chat smarter.

4.5

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Haptik Reviews & Ratings

4.5

Very Good

Based on 74 ratings & 138 reviews

Rating Distribution

Excellent

(100)

Very Good

(32)

Good

(4)

Poor

(1)

Terible

(1)

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Showing 91-100 out of 138

NM

Nishant M

05/20/21

4.5 out of 5

"A smart chatbot!"

What do you like best about Haptik? Product plugins and ease of integration are quite feasible. What do you dislike about Haptik?

NM

Nishant M

05/20/21

4.5 out of 5

"A smart chatbot!"

What do you like best about Haptik? Product plugins and ease of integration are quite feasible. What do you dislike about Haptik?

AU

Anonymous User

05/19/21

5 out of 5

"Good tool to use"

What do you like best about Haptik? The bot feature is very useful and the platform is very easy to maintain. What do you dislike about Haptik?

PA

Prachi A

05/19/21

5 out of 5

"Innovation at its best"

What do you like best about Haptik? Haptik offers one of the best conversational chat solutions. The Analytical insights available through its platform help analyse usage trends and achieve end business goals smoothly

BS

Bruce S

05/18/21

5 out of 5

"When Vendors Become Partners"

What do you like best about Haptik? We launched Haptik just as the Covid crisis hit, and there is no doubt that it has helped us maintain a high level of customer satisfaction and one of the highest NPS scores in the country. WFH and increasingly high volumes have put additional strain on our CS team, but Haptik and our brilliant bot Netty have risen to the occasion and helped us deal with these pressures.

SV

Sales V

05/10/21

5 out of 5

"Excellent Platform For Buisness"

What do you like best about Haptik? 1. Agent Interface is best in class. As it is a two-way communication platform, therefore, customer's queries are resolving quickly. Also helping agents to close deals faster than before.

AF

Andrea F

05/06/21

4 out of 5

"Overall Great"

What do you like best about Haptik? Agility and Flexible as per requirements What do you dislike about Haptik?

AU

Anonymous User

04/29/21

4.5 out of 5

"Very good bot, smart AI can be develop as needed. Amazing product all together."

What do you like best about Haptik? AI smartness which can be trained. Smart agent tool is also nice. What do you dislike about Haptik?

AU

Anonymous User

04/29/21

4.5 out of 5

"Very good bot, smart AI can be develop as needed. Amazing product all together."

What do you like best about Haptik? AI smartness which can be trained. Smart agent tool is also nice. What do you dislike about Haptik?

RB

richa b

04/27/21

4.5 out of 5

"Effective automation of our candidate query resolution through a tailor-made recruitment chatbot!"

What do you like best about Haptik? Good conversation design of haptik chatbots, Responsive/fast client support, Great team @ Haptik, commitment to continuously improve & engage!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].