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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in July 2026: User Ratings, Pros & Cons

Modern HR for Growing Businesses

4.36

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Gusto Reviews & Ratings

4.36

Very Good

Based on 947 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Spotsaas Editor’s POV

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Handles payroll processing and tax compliance without requiring accounting expertise.

  • Integrates with QuickBooks Online and other accounting systems.

  • Customer support is responsive and efficient at resolving issues.

  • Covers onboarding, benefits management, retirement plans, and compliance.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 251-260 out of 857

JW

Jon Weaver

07/13/22

5 out of 5

Great overall experience

Great overall experience. Never had any issues with the services Gusto provides. Top tier all around.

SN

Sarena Nelson

07/12/22

5 out of 5

Highly Recommend

Gusto is a great service. It provides helpful hints in all aspects of payroll, easy processing and great support. Using Gusto has saved me a lot of time when it comes to running payroll.

A

Aaron

07/11/22

5 out of 5

Fantastic Solution for a Small Business

We've been using Gusto for onboarding and payroll for our small business for a few months now and couldn't be happier. The system is extremely user friendly and the support staff is quick to respond and help with any questions. Having an automated, web-based onboarding process saves time and frustration with our new hires creating an amazing first impression!

M

McKenzie

07/11/22

5 out of 5

We couldn't recommend Gusto more!

We couldn't recommend Gusto more!! We love the easy to use online platform, excellent customer support, and awesome features for admins and employees. It is worth it 1000%. We would never go back to the old way of doing payroll and don't think our employees would want us to. We have looked into other payroll providers (big names and small names) but nothing beats Gusto. The support I get as an payroll admin and the positive employee experience is hard to compete with. New features come ...

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ST

Suzanne Tomlinson

07/10/22

5 out of 5

Gusto is easy as pie!!!! I am a first time small business owner…

I am a first time small business owner of a artisan pie shop in Vermont. Our business expanded very quickly in the first 6 months, and Gusto made adding employees and taking care of taxes so intuitive and simple. I love the entire platform and would recommend this company to anyone. I like being able to run payroll when ever it suites me and not waiting for a business to open or answer the phone. Great job Gusto and thank you! Poorhouse Pies Underhill VT

MM

My Maid, LLC

07/10/22

5 out of 5

Highly Recommend

As the owner of a small, but growing company, our entire staff has found Gusto to be the perfect fit. It's easy for our employees to onboard, and convenient for our office staff. We highly recommend!

N-

NaturallyFlawlessLiving -Melon

07/10/22

5 out of 5

I have no complaints

I have no complaints. Easy to use for a small business.

SV

Southernmost Vapor

07/07/22

5 out of 5

Finding Gusto to do my payroll was…

Finding Gusto to do my payroll was truly a blessing. Their service is top notch and very affordable.

LR

Leslie Roth

07/06/22

5 out of 5

Gusto is great!

I have had nothing but great experiences with Gusto. They are responsive and have a very user friendly system!

FP

Fred Peck

07/06/22

5 out of 5

Kudos to Gusto

Running payroll for my CPA firm with Gusto is quick and easy. My clients are equally pleased.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].