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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in July 2026: User Ratings, Pros & Cons

Modern HR for Growing Businesses

4.36

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Starts from $49 / user / month when monthly

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Gusto Reviews & Ratings

4.36

Very Good

Based on 947 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Spotsaas Editor’s POV

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Handles payroll processing and tax compliance without requiring accounting expertise.

  • Integrates with QuickBooks Online and other accounting systems.

  • Customer support is responsive and efficient at resolving issues.

  • Covers onboarding, benefits management, retirement plans, and compliance.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 231-240 out of 857

SS

Sean Smith

08/11/22

5 out of 5

Quick and simple to use

Quick and simple to use. Great value and service

DI

Delegate Inc

08/11/22

5 out of 5

Gusto made it possible for me to employ…

Gusto made it possible for me to employ employees Hybrid before the pandemic, and then fully remote during and after. The time tracking was awesome, and ability to review, approve, and sync to payroll period was very helpful. Of course, the automatic deductions and distributions to all authorities is the cherry on top. Will use Gusto moving forward for a new business I just started called delegate.space - Task management for fractional teams. This is about Gusto but also a shameless plug. ...

Read more

MD

Mona Davis

08/09/22

5 out of 5

Gusto has always been pretty responsive…

Gusto has always been pretty responsive if we had questions. They are easy to use. The experience has been excellent so far.

IR

Imelda Ramirez

08/08/22

5 out of 5

I love that it is super friendly and…

I love that it is super friendly and easy to do payroll.

LS

Laura Silverman

08/08/22

5 out of 5

I love Gusto so much

I love Gusto so much. Saves me so much time and worry about whether I am getting payroll, taxes, etc right. Highly recommend.

C

Critago

08/04/22

5 out of 5

Great Service

Great Service! I use it for payroll for 3 employees. Always on time payments.

JH

Javier Hernandez

08/03/22

5 out of 5

Very convenient I've never had a problem

Date of experience: August 04, 2022

PG

Patricia Green

08/02/22

5 out of 5

Tanisha was extremely professional and…

Tanisha was extremely professional and patient in guiding me through the application process to set up payroll. She is truly an asset yo your business.

CA

Cory Adamson

08/01/22

5 out of 5

Everything is great and easy to use

Date of experience: August 02, 2022

KB

kevin bartolomucci

07/29/22

5 out of 5

It takes me under 5 minutes to run…

It takes me under 5 minutes to run payroll every couple weeks. The system is very easy to use.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].