Gumroad Reviews in July 2026: User Ratings, Pros & Cons

Support is excellent

I've had two previous payout issues with my account (both my fault)I got a reply back within minutes and it was all sorted both times seamlessly and courteously.Steve from Support is particularly helpful.Keep doing what you're doing guys!

UpLoader Needs Tweaking

I really appreciate the fact that this…I really appreciate the fact that this site exists. The idea of a free open-source platform for everyone to sell their valuable work is great! Thank you. However someone please help them out with the up-loader. It almost doesn't work half the time or waiting around for awhile. My internet runs well with every other site ie. Vimeo etc. and I make sure to use Chrome. Still, very slow upload times.

Excellent Review for Steve, Manager of Support Gumroad

Steve, Manager of Support Gumroad really upheld what true customer service is and means. He notified me of the issues with my Gumroad account and instead of automatically deleting my product without explanation he thoroughly explained the issues and allowed me to remedy them on my end. He gave me speedy responses to my questions and it was an overall pleasant experience from start to finish. I am proud to be selling my products via Gumroad's platform. Thank you again Steve for your A1 ...

Have never visited the site

Have never visited the site, and have never given my approval to send me emails. yet they fill up my inbox. So they are classified as spammers, and spammers have only one objective! stealing money. Very unsatisfied with this.E-mail: a (followers.gumroad) domainText: Click the button below to confirm your subscription to 😉 Hello! New hidden xxx-virt-content site with 4539 girls: (deleted link) 🔥:Confirm Or you can click here: (deleted link)Links is deleted for the safety of others.UPDATE: ...

Please stop The spam e-mail

Please stop The spam e-mail, im not at customer and never been that! Im gettin a e-mail every hour stop it!!!

I would NEVER SUGGEST ANYONE USE GUMROAD

Gumroad was not only difficult for my customers to initially use (they were unable to process the payment for two of my pre-order customers) but two days after my products launched (and with $600 in sales) they closed my account without notice and refunded all of my customers. They stated their algorithm detected fraudulent activity but they don't provide any way to contest the issue and they are keeping our account shut down. We know everyone who purchased our products so it is a bit ...

Trash service

Trash service. They steal your money, suspend your account, and there is nothing much you can do about it. I highly not recommend Gumroad.

THE WORST COMPANY

This company steals your information and just gives it to everyone!Worst type of company to get involved with!!!

Run away if you don't want to lose money

Without ever understanding why and without gumroad being able to explain it to me, my transaction was considered fraudulent, my account was blocked, and I was never able to recover the amount of my sale.Gumroad told me my client will be refunded. But nothing was happening. Afraid that gumroad would keep everything, I had to fight by sending several emails for my client to be refunded.Then I had to fight with my client to get him to agree to make me a transfer again (without going through ...

Bad service, will never refund

If GumRoad/Steve is involved, DON'T PAY. It's probably a bad product to begin with if they use Gumroad because they are utterly unreliable. Flume uses them for their payments, and the app has never worked. So I wanted a refund and after spending so much time chasing them with barely any response, they said they can't do the refund because it's past the six month window, which was never advertised in Flume nor Gumroad's website. It's as if they wanted me to wait on purpose. Stay clear!