9.3
SpotScore
Gumroad Reviews in July 2026: User Ratings, Pros & Cons
Empowering creators to sell their work directly.
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Gumroad Reviews & Ratings
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Spotsaas Editor’s POV
Gumroad has proven to be a valuable platform for many users, offering a range of content and serving as a reliable source of income for artists and creators. Despite occasional delays and technical issues, the platform's functionality stands out positively, providing a seamless experience for both sellers and buyers. One of the standout strengths of Gumroad is ...Read more
Gumroad pros and cons
Provides a platform for upcoming artists to sell digital products, generating income.
Easy to navigate and set up, especially for publishing and selling digital content.
Some users have had positive experiences with prompt payments and good customer service, resolving issues effectively.
Offers a wide range of free and diverse content for users.
Reports of poor customer service, with unhelpful or rude responses from support staff.
Issues with delayed or missing payments, causing frustration and financial concerns for users.
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Showing 91-100 out of 107
UI
User in Accounting
02/20/20
Wonderful services
What do you like best? - Simple to use interface - Accepts credit cards & PayPal - Decent looking checkout pages - Discount codes available - One-time, subscription, & payment plan options - Able to generate license keys per sale (good for software) - Free plan is great to get started What do you dislike? - No trial capabilities - No A/B split testing - No Apple Pay or other forms of payment processing - No bump offers, up sells, or down sells - No ...
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UI
User in Retail
02/05/20
Best product first time store owners
What do you like best? It is a very simple and friendly shopping cart for anyone that lets you quickly start selling products online. It is free to start. What do you dislike? There is no support for Apple Pay. also, No live chat feature or Facebook community. It is also not having A/B testing functionality What problems are you solving with the product? What benefits have you realized? It would be great if we can integrate the product with others.
E
Emanuele
02/04/20
I reached their customer service to…
I reached their customer service to review and validate my account, and we did that in two mails. Just be cool with exchange one mail each day with them, and they will help you.I'm looking forward selling more on this platform.Moneys are on my paypal account, they are not scam.
SB
SONDESS BENLAKHEL
02/01/20
Fraud site
Please be aware it is a fraudulent company
R
Rae
01/24/20
just use Patreon instead
Can’t wait to see what kind of passive aggressive response gumroad comes up with!!! Gumroad sucks! :) like everyone says they have poor customer support and horrible website layout. After only 1% of UNFAIR charge backs they shut down your account and basically play it out like it’s your fault! :) I sell cosplay photosets, someone bought about 6 sets and then about 2weeks after I already got paid out from those purchases that lowlife charged back everything, got my content for free, lost ALL ...
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AI
Administrator in Consumer Services
01/23/20
Simple & Cost effective - Highly recommended for hustling artists!
What do you like best? How simple it is to set up and how quick it is to go live with a product What do you dislike? Lack of customisation and extension of the current feature set Recommendations to others considering the product: Go ahead with your eyes closed if this is your first time setting up something like this. Easier than Shopify What problems are you solving with the product? What benefits have you realized? Sold a few education content pieces through them ...
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H
HR
01/11/20
Gumroad pornography
Gumroad is a place that obviously allows pornography listings and profits from pornography sales. I would never willingly list my product on the same page right next to extremely graphic Porn images for sale. For many professional reasons! Unfortunately Gumroad allows that.kidmo?recommended_by=search
GS
Gavin Shapiro
12/03/19
Appalling customer support and buggy platform
At this point, it's just hilarious, and I feel like I must be on a tv show where they prank people and laugh at their frustration.A user bought digital assets from my store but gumroad was not allowing them to download them. When I reported this to gumroad, they blamed the user for the problem and provided advice that was not relevant. I refunded the user, and asked gumroad if they could still try to look into the issue, and gumroad said that they couldn't fix the issue now, blaming ME ...
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J
JA
12/02/19
Horrible
Horrible customer service. I purchase books during Black Friday Sale through a mobile browser. The seller name says “REEF ID BOOKS”. The product title says “TRAVEL SET”. The product image shows physical books. So I expect to get physical copy and click to pay. It was just simple three steps from cover page, select product and then payment with CVC. I noticed that something was wrong when the delivery address is missing and there wasn’t any step to review my order. I emailed the seller and ...
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AS
Aleksey Serebryakov
11/13/19
Gumroad scammers
I sell my product on many platforms such as CGtrader, unity and Unreal marketplace. The following happened in the Gumraod store: one person bought from me 10 goods for about $ 200, after which within a month he returned 8 of them without explanation and without my permission. After that, the Gumroad administration blocked my account without trial, accused me of fraud, and now also of money laundering. I am an honest person, I pay taxes in my country, I have never been involved in money ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].