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9.3

SpotScore

Gumroad

Gumroad Reviews in July 2026: User Ratings, Pros & Cons

Empowering creators to sell their work directly.

2.32

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Gumroad Reviews & Ratings

2.32

Based on 107 ratings & 107 reviews

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Rating Distribution

Excellent

(30)

Very Good

(3)

Good

(4)

Poor

(5)

Terrible

(65)

Spotsaas Editor’s POV

Gumroad has proven to be a valuable platform for many users, offering a range of content and serving as a reliable source of income for artists and creators. Despite occasional delays and technical issues, the platform's functionality stands out positively, providing a seamless experience for both sellers and buyers. One of the standout strengths of Gumroad is ...Read more

Gumroad pros and cons

  • Provides a platform for upcoming artists to sell digital products, generating income.

  • Easy to navigate and set up, especially for publishing and selling digital content.

  • Some users have had positive experiences with prompt payments and good customer service, resolving issues effectively.

  • Offers a wide range of free and diverse content for users.

  • Reports of poor customer service, with unhelpful or rude responses from support staff.

  • Issues with delayed or missing payments, causing frustration and financial concerns for users.

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Showing 1-10 out of 107

LR

Lemar Rakk

08/27/25

5 out of 5

THATS ONE OF THE BEST MUSIC KITS…

THATS ONE OF THE BEST MUSIC KITS SELLERS, THE SUPPORT IS VERY VREY FAST AND THE PRICE FOR SUCH GOOD THINGS OUT THERE IS JUST SO IMPRESSIVE AND INCEDIBLE

A

A_S_C

05/08/25

5 out of 5

Gumroad is good

Gumroad is good, but you have to agree with the high fees. Sometimes Gumroad has issues, but they usually try to resolve them. Personally, no major problems

J

Juan

04/29/25

5 out of 5

its not a scam

everybody says its a scam blah blah blah, i bought my piano sheet + MIDI with no problems or anything, its about the buyer who ripps you off not the site, dont start bombing it with 1 star reviews just cause you bought some sketchy shit

HJ

Ha Joon

05/18/21

1 out of 5

Very bad customer service

Very bad customer service. Rude & impolite staff

A

Alex

05/17/21

2 out of 5

Очень часто после продажи я получаю…

Очень часто после продажи я получаю ошибку "обнаружено мошенничество" и клиентам возмещяют платеж. Клиенты тоже жалуются почему они получают возмещение, хотя они этого не требовали.

HC

H. Claus

05/15/21

1 out of 5

Do not buy there.

Do not buy there.I did buy there some stuff and they cant generate me a correct Invoice. Now I have a lot of trouble with my Tax Office. I wish I would have never bought there anything.

S

SDev

05/09/21

5 out of 5

FANTASTIC product, disregard scammers' reviews

FANTASTIC product, never had a problem to-date (though it is sometimes a tiny bit slow to load). Have used Gumroad to sell digital products for over a year now.Having read several of the reviews here, nearly everyone who has written something negative seems like they tried charging back a seller for a product they already received & bought via Gumroad, do not mind these disgruntled scammers.Gumroad is an awesome payment processor and protects sellers by blocking customers who chargeback ...

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F

Filip

05/08/21

1 out of 5

Awful corporation. Avoid them at all cost!

Gumroad is a rubbish website, don't use them. There is a status posted on Twitter by an artist who was defrauded by a fraudulent. They reported him to the Administration, and they were biased towards him. They have no problems hosting spammers and money robbers on their website. When shown evidence of a creator running off with money and not communicating, this is their response. "If you have an axe to grind with the creator, you can communicate with them directly, as adults do." This so ...

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D

Dana

05/04/21

1 out of 5

Absolutely awful, support insults you

Absolutely awful. Recently contacted them as I purchased something and the seller never delivered the items. Support says they don't support refunds and that I have to speak to the seller directly and then added the seller to the email. Seller never responded or attempted any sort of communication when I reached out. I told this to Gumroad support and asked for help again and they forcibly closed my case, calling me a child. Wow.

TB

True Brit

05/03/21

1 out of 5

The most utterly useless payment…

The most utterly useless payment processor of all time. Can't process payments, no support - avoid at all costs if you value your business.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].