Guideline Reviews in May 2025: User Ratings, Pros & Cons

"Great Pension System with fantastic customer service"

What do you like best about Guideline? The customer service team has been great. Being Canadian and not the most knowledgeable of US pension I know I can trust that the time will guide our company and make sure we are compliant

"Guideline: 401k's made easy"

What do you like best about Guideline? Before using Guideline, I'd never managed (or even held!) a 401k plan, so setting that up for our team seemed confusing at first - until I found Guideline! They make the entire process incredibly seamless, and offer great customer support. I didn't feel like I was alone in the process, and between Guideline's software and team, I was able to set our company up with a 401k offering.

"Pretty solid experience"

What do you like best about Guideline? Easy to use online, most sections are user friendly. What do you dislike about Guideline?

"very interactive"

What do you like best about Guideline? UI is intuitive and contributions can be customized. What do you dislike about Guideline?

"Pretty solid experience"

What do you like best about Guideline? Easy to use online, most sections are user friendly. What do you dislike about Guideline?

"very interactive"

What do you like best about Guideline? UI is intuitive and contributions can be customized. What do you dislike about Guideline?

"Simple 401k administrator that integrates with Gusto payroll"

What do you like best about Guideline? SO simple, easy to manage as a small business with no dedicated HR dept. Responsive support. Beautiful interface. Intuitive and modern. Much, much easier to manage than our last company.

"Great 401k provider for small business"

What do you like best about Guideline? The pricing is transparent and fair. Good integrations with payroll services. The investment choices offered are low cost and high quality. Support is very responsive

"Easy to set up, use and cost effective."

What do you like best about Guideline? Easy to set up and use. They control compliance for you. What do you dislike about Guideline?

"Guideline is OK"

What do you like best about Guideline? Its integration with Rippling is helpful. We don't have to manually upload contribution files each pay period. I also like that it does the compliance reporting for us, so we don't have to worry about that.