Guesty Reviews in May 2025: User Ratings, Pros & Cons

It Gets Better and Better With Guesty!

Last year our Property Management/Vacation Rental Company switched our platforms over to Guesty from a previous PMS and have been so happy we did! The support we've received from Keegan has been outstanding! The innovations and thoughtful add ons the team has incorporated even in our time with them have been truly appreciated! Looking forward to seeing what is next! (hoping for an accouting component soon. :) )

By Far The Best

I manage several short term rental apartments since 2015, I have tried several management software (PMS and Channel Manager), but for more than 2 years I have been using Guesty software, I can say that it is the best, I never had any problem with them, and even when there is, it is settled in a few hours, it never leaves a ticket without solution and improve their system every month with new features

Ease of use is the best part

Ease of use is the best part. A bit of functionality but their customer service managers will guide you the whole step of the way. They are a growing business so they continue to improve and add new features that are helpful to every day operations for us. Peta is outstanding and our monthly communications are key to our partnership. Customer support and service are quick to reply and always have your best interest.

Guesty has helped us escalate our…

Guesty has helped us escalate our business. Their customer service is excellent and we've been using it for 4 years. We have seen tremendous change throughout in the good direction resulting in helping us have a more efficient operation.

Guesty helps save a lot of time to…

Guesty helps save a lot of time to reconcile income by generating reservation reports in an easy and convenient way! Also, the analytics are well designed! Definitely recommend it

Great all round piece of software

Great all round piece of software. Very user friendly, great features, great mobile app and good customer service. Overall it was a good experience working with a company who is a market leader in its industry. Working with Christiana our account manager was great. She was knowledgeable and helpful in resolving any issues. They are one of the dearest options available, but you do get what you pay for. This includes a robust piece of software that is very easy to use.

Guesty has been a valued resource

Guesty has been a valued resource for our property management needs - it has been a great pleasure to work with the company and their dedicated account managers

Great account manager for SA business

Great account manager for SA business, super easy to use and worth every £ spent on their services. Andrew is top account manager at Guesty

Pleasure working with Guesty

Pleasure working with Guesty. Best software in the industry. And Jerome our account manager is the best!

Great account manager for SA business

Great account manager for SA business, super easy to use and worth every £ spent on their services. Andrew is top account manager at Guesty