Guesty Reviews in June 2026: User Ratings, Pros & Cons

Guesty Review

Working with Frosina from Guesty has been great. Very in-depth and always helpful. Our zoom meeting are in great detail and is always will to help. I have recommended Frosina to other Harcourts Holiday Rental Companies. The plans Guetsy have in place i beleive will make sore a smoother process in the future.

An Exceptional Partner in My Short-Term Rental Journey

Having used Guesty in my short-term rental business for over a year now, I can confidently say that its efficiency and robust capabilities have far exceeded my expectations. This all-encompassing property management software checks all the boxes, becoming an integral part of my day-to-day operations. Guesty's comprehensiveness is truly remarkable. From managing listings across multiple platforms, ensuring seamless guest communications and facilitating trusted accounting, it's a complete ...

a vital part of our STR company's success

Guesty has been a vital part of our STR company's success over the past year. It's ability to sync all of our booking platforms and manage them all from one place, paired with it's top notch customer support, has helped our company work more efficiently and in turn resulted in great success for our company, clients, and guests. We feel extremely supported by our CSM, Taylor, who takes great care of our company and team.

a vital part of our STR company's success

Guesty has been a vital part of our STR company's success over the past year. It's ability to sync all of our booking platforms and manage them all from one place, paired with it's top notch customer support, has helped our company work more efficiently and in turn resulted in great success for our company, clients, and guests. We feel extremely supported by our CSM, Taylor, who takes great care of our company and team.

Thank you Ellie!

Ellie is always very welcoming to take on whatever challenges we present her. She works well to find solutions for any issue, whether it's to do with Guesty or other integrated platforms.

Thank you Ellie!

Ellie is always very welcoming to take on whatever challenges we present her. She works well to find solutions for any issue, whether it's to do with Guesty or other integrated platforms.

Guesty Failure Case

We are a property management company with 70-75 properties and transitioned to Guesty in May/June of this year. Having used numerous systems over the years Buckingham Tahoe Rentals expected fair and honest pricing and similar sell through to the other systems we’ve used. What we have experienced is a 25% over charge rate on fees and a 30% decrease in sales. We’ve now had to transition to escapia, asked for pricing to be adjusted to our use level and similar to the sales teams promises and ...

We now refer to Guesty as Glitchy.

I started using YourPorter two years ago, which is now Guesty. We now refer to Guesty as Glitchy. The updates they initiate bring more bugs than solutions, and their customer support is the worst of any platform I have tested. But go ahead, prove me wrong, and try it for yourself. When you experience glitches and customer [un]support that I do, remember "Glitchy". I have the emails to back up my experiences.

I had a pressing situation & they were…

I had a pressing situation & they were not able to respond to my calendar changes. I could not get into my new account with them & my reset password was met with error messages. No one answered multiple calls & email response was 24 hours.

"Overall Great Experience, Innovative Features, Helped me Upscale"

What do you like best about Guesty? -New features and improvements added constantly -Great Accounting Features -Helped me scale up without having to hire more employees -Truly a one-stop shop What do you dislike about Guesty? -Every concern I have ever had is always addressed with a new feature or update to resolve my problem. What problems is Guesty solving and how is that benefiting you? I was a one-woman show with about 15 properties when I started with Guesty. They allowed me to scale ...