Groove Reviews in June 2026: User Ratings, Pros & Cons

Groove review

What do you like best? This's a great platform - I love you do your work based on process/sequence. Other platforms show just all upcoming things with no flow/sequences, which provides an extremely irregular day coverage. I truly like the location of the cut outs. What do you dislike? There is absolutely nothing I cannot say now. The newsletters had been extremely useful when I noticed about the brand new feature in Groove. Recommendations to others considering the product: ...

New User

What do you like best? Bringing calls and emails together for visibility of sales motions What do you dislike? Early user - not much yet to dislike. I am concerned with how to use it as a manager - Recommendations to others considering the product: Bringing your sales motion together! Accelerating growth. What problems are you solving with the product? What benefits have you realized? Understanding the sales cycle also learning key phrases or messages that ...

Pretty nice tool, particularly to monitor engagement. Need to learn more to get the full experience

What do you like best? The way you can monitor open rate is definitely the feature I use most What do you dislike? Managing flows can seem complicated but I think I just need to learn more about how to utilize them What problems are you solving with the product? What benefits have you realized? Flows can save me time when sending mass emails - The visibility it provides is also huge

Efficient tool to contact clients in bulk and at the same time in a personalised way

What do you like best? Easy to use, my team quickly engaged with the tool, you can apply it for multiple activities during our Client Success Job. We are more efficient when contacting clients that are at the same stage of the funnel, we can just launch a flow for them, and follow up later. Appointment scheduling is now like magic, very easy for clients to book time with us. What do you dislike? Well, you always want more of the tools we use. What problems are you solving ...

Great easy-to-use email tool for customer-facing teams

What do you like best? I love how user-friendly and easy it is to use. It's such an easy way to create on-the-fly campaigns that you can tailor via the SFDC integration. The gmail integration is also a huge help What do you dislike? It would be nice to organize flows into folders- it can be tedious scrolling through all active flows when you have quite a few in use Recommendations to others considering the product: Great tool for lightweight, easy to ship email campaigns ...

Groove User Experience

What do you like best? I believe the Gmail and Salesforce integrations are the most beneficial features. Being able to track opens and clicks for particular emails, and using Groove dialer to call clients and prospects directly from Salesforce reports is a valuable workflow efficiency gain. Our team has used templates and flows, the latter to a lesser extent, though these features help individuals scale their work capacity and impact. What do you dislike? No particular ...

Groove Makes Me More Efficient and Effective

What do you like best? I love that I can quickly and easily access email templates for things that I send frequently to clients (like training materials, info on integrations, onboarding emails, etc). It saves so much time to not have to type things out or search in my outgoing mailbox. Additionally, I like the ability to choose time slots for clients to book or the ability to let them book any time on my calendar. I can't imagine scheduling things without a tool like Groove any more. ...

Groove is the go-to software for tracking down leads and decision makers

What do you like best? I like Groove's ability to make organized flows: scripts for emails and cold call reminders for each individual account. I pride myself as an organized SDR, and I owe a lot of that to the fact that Groove keeps me on track with the best email automation I've had the opportunity of using. I would even go as far to say that Groove was responsible for me being promoted into Sales. Joining a startup company in the market research space, I was one of a couple ...

It excels at meeting fundamental needs, although has a few minor issues

What do you like best? I love the integration into SalesForce. Importing leads into flows, managing lead data, making dials and emails, and other fundamental functions are really easy to do and very intuitive. You should not go without an automation tool like Groove to work through lead lists. Groove does most of this fundamental automation work very well, and it allows our team to work quickly without manually having to manipulate lists. They also seem to be on top of making sure that ...

it saves time

What do you like best? We would like analyzing group as well as specific emails & subscriber stacks based on message volume, discoveries, replies and clicks. This info is quite helpful for product sales, customer results, IM control and performance measurement. We love to share email guides as well as threads to immediately send emails to folks added to a thread. What do you dislike? The method of configuring customized responses as well as email guides was a little tedious, I ...