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9.4

SpotScore

Greenhouse

Greenhouse Reviews in September 2026: User Ratings, Pros & Cons

Efficient hiring, fair decisions. Unlock the best talent.

4.31

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Greenhouse Reviews & Ratings

4.31

Very Good

Based on 311 ratings & 314 reviews

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Rating Distribution

Excellent

(186)

Very Good

(101)

Good

(16)

Poor

(5)

Terrible

(6)

Spotsaas Editor’s POV

Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more

Greenhouse pros and cons

  • Interface requires minimal training for recruiters and hiring teams.

  • Customizable workflows, scorecards, and templates support structured, consistent hiring.

  • Integrates with LinkedIn Recruiter, Calendly, DocuSign, and Workday.

  • Customer support team and dedicated account managers are responsive and helpful.

  • Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.

  • Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.

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Showing 301-310 out of 314

VM

Victoria M

06/18/18

4.5 out of 5

Good organization and use for companies with multiple departments

What do you like best? the use of different tabs that can be assigned to different team members team What do you dislike? difficulty previewing pdf and word documents within the greenhouse webpage What problems are you solving with the product? What benefits have you realized? allows people to claim individuals for hiring review

ZS

Zsófia S

06/13/18

4.5 out of 5

Great, hands-on tool

What do you like best? I like that it is a tool that's easy to use, has lots of details, explanations one can read through in case of questions. I like that there are constant updates and improvements which I didn't experience to this extent with other systems. Customer support is quick and helpful. Our Customer Success Manager replies almost immediately after business starts for them. Lots of possible integrations make it easy to customise the tool. What do you dislike? ...

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AI

Administrator in Information Technology and Services

06/13/18

5 out of 5

Love it

What do you like best? I love how smooth Greenhouse is to use. It is easy to customize jobs, to track candidates through the system, to keep hiring managers in the loop of what progress is being made on each requisition. What do you dislike? Sometimes wish their reports were a little easier to filter. It would be nice to be able to save not just reports but have default filters so that I don't have to click into them every time I pull a new report. What problems are you solving ...

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UI

User in Financial Services

06/12/18

2.5 out of 5

CRM useage

What do you like best? Layout and formatting - though these are constantly changed What do you dislike? That everything is run on the job-level not the candidate level... making permissions and candidate sharing with team members a night mare. Activity feed can also be quite jumbled and admins should have the capability to delete various activity What problems are you solving with the product? What benefits have you realized? accessibility for our more tech-savvy users; ...

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AI

Administrator in Internet

06/12/18

5 out of 5

Streamlined Recruiting Process

What do you like best? Hiring for a growing start up is challenging and Greenhouse has made an extremely intuitive product that makes hiring easy across the board from administrator to interviewer. What do you dislike? There are places where the UI could be smoother and require less clicking back and forth. What problems are you solving with the product? What benefits have you realized? Consistencies across the entire company to improve the interview process. Also, the ...

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AI

Administrator in Computer Software

06/10/18

4 out of 5

Easy, flexible tool to optimize your recruiting processes

What do you like best? The ease and flexibility of Greenhouse makes setting up interview processes very simple and fast. The workflows that trigger managers and interviewers for feedback means that I don't have to hunt people down. The new scheduling tool makes calendar coordination a breeze! What do you dislike? As the system administrator you have to be very careful about keeping things buttoned down so permission levels are critical. It's very easy for a manager to reject a ...

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KB

Kyle B

06/07/18

5 out of 5

Greenhouse or... Greenhouse. Simple as that!

What do you like best? From the teams internal mindset & culture to their customer service to the value of their platform, Greenhouse embodies what it means to have GREAT people and a GREAT product/technology. What do you dislike? I do not like that when I setup a new job that the details / description does not automatically transfer to the actual job post. It forces you to copy and paste and is an added step that takes a few minutes when it should not take any extra time. ...

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GD

Ginny D

06/07/18

5 out of 5

Love for GH

What do you like best? Customizable and user friendly, really has captured the complexity of the processes involved in recruiting. What do you dislike? Req ID and Opening ID feature is really annoying as it’s not set up in a way that allows for editing if a mistake was made. What problems are you solving with the product? What benefits have you realized? Speed and efficiency with scheduling and managing candidates. Easy reporting that saves dozens of hours of manual work.

AI

Administrator in Information Technology and Services

06/07/18

5 out of 5

Best ATS and I've used a lot of them

What do you like best? It's recruiting software made by recruiters. Everything is so easy to use and very intuitive. What do you dislike? Can't think of anything to complain about Recommendations to others considering the product: You won't regret it - it will grow with your company as you grow. Or it has the capability to support an established organization What problems are you solving with the product? What benefits have you realized? This is a rapidly growing ...

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A

Alberta

03/27/18

5 out of 5

The best of the best out there

PROS & CONS What are the best aspects of this product? Greenhouse helps you acquire timely and precise feedback from the team responsible for hiring. I've used sevral hiring tools before and this one is, by far, the easiest to adopt and utilize. I love doing referral tracking via social. What aspects are problematic or could work better? It's a blessing to have discovered a hiring software like Greenhouse. If there's one that I didn't like, it's nothing! All in all, it's been an ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].