GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 771-780 out of 1210
AU
Anonymous User
03/13/19
"Quit Looking at the Cell Phone!"
What do you like best about GoTo Connect? Simple user interface and I don't ever need to look at my cell phone while at work. What do you dislike about GoTo Connect?
AU
Anonymous User
03/13/19
"Best VoIP service"
What do you like best about GoTo Connect? Best VoIP service there is! I love all the features you can do with Jive like custom extensions, custom hold music and more like call recording which has helped my business greatly! I love all the phones they have especially the Cisco 8841 which I use on a daily basis! I would definitely recommend Jive to anyone who is looking for a VoIP service for their business!
AU
Anonymous User
03/13/19
"Quit Looking at the Cell Phone!"
What do you like best about GoTo Connect? Simple user interface and I don't ever need to look at my cell phone while at work. What do you dislike about GoTo Connect?
AU
Anonymous User
03/13/19
"Not tech savvy andtech people are patient and fantastic. Cannot overemphasize the patient part"
What do you like best about GoTo Connect? Technical support. I have called numerous times which seemingly basic questions and tech support has spent hours on the phone with me responding to my satisfaction. Very pleased with technical support. I have had calls drop during a tech session and the tech ALWAYS reaches back out and stays with me until we find a solution.
AU
Anonymous User
03/13/19
"Quick response"
What do you like best about GoTo Connect? Ease of getting in contact. Being available 24/7 What do you dislike about GoTo Connect?
CE
Christopher E
02/21/19
"Every time something comes up, the problem is fixed asap"
What do you like best about GoTo Connect? Customer Service is great, also the text feature for business. What do you dislike about GoTo Connect?
AU
Anonymous User
02/15/19
"Good Service"
What do you like best about GoTo Connect? They Respond right away to service requests. What do you dislike about GoTo Connect?
CA
Chris A
02/14/19
"Great features, Great Service, Great price"
What do you like best about GoTo Connect? I moved from Ring Central to Jive primarily because Ring Central is way to expensive. Jive has all the same features and beter customer service.
AU
Anonymous User
02/14/19
"Just what I was looking for"
What do you like best about GoTo Connect? The system is very full featured and gives us lots of flexibility, without the hassle of transferring lines, etc. It is perfect for our small company and employees who often work offsite. The Tech Support team is excellent -- very knowledgeable and helpful. I've never once stumped them with my questions or concerns.
CW
Catherine W
02/14/19
"Great Customer Service"
What do you like best about GoTo Connect? Jive's customer service is the best around. What do you dislike about GoTo Connect?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].