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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2025: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Expert's Review

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 781-790 out of 1210

JB

Joshua B

02/08/19

0 out of 5

"Horrible Customer Support & Deceptive Sales"

What do you like best about GoTo Connect? Can't think of anything at this time. Have not had any positive experiences. What do you dislike about GoTo Connect?

AU

Anonymous User

02/05/19

4.5 out of 5

"Great phone system"

What do you like best about GoTo Connect? I love the portal and how easy it is to set up the dial plans. What do you dislike about GoTo Connect?

RP

Robert P

02/05/19

4.5 out of 5

"Sorry we had to leave"

What do you like best about GoTo Connect? Jive did a great job at what we need (forwarding calls from virtual phone number to individual's cell phones). The texting was not a great part of that, but they were working on that. We just had to quit using it because our company made it difficult to pay the bill.

AU

Anonymous User

02/05/19

3.5 out of 5

"Good to have"

What do you like best about GoTo Connect? Overall connectivity is fine and can be used with slow internet connection as well. What do you dislike about GoTo Connect?

MB

MERCO B

01/31/19

5 out of 5

"Jive review"

What do you like best about GoTo Connect? I love how easy it is to make changes on the fly. When someone was sick or had unexpected weather related closures, it is easy to make those changes from home.

WB

William B

01/31/19

5 out of 5

"Excelent! Awesome tech support. Great pricing!"

What do you like best about GoTo Connect? Excelent! Awesome tech support. Great pricing! What do you dislike about GoTo Connect?

AU

Anonymous User

01/31/19

3 out of 5

"Lots of options but unreliable and support is awful"

What do you like best about GoTo Connect? The configuration tool is amazing and works like very nice on-premise phone systems. What do you dislike about GoTo Connect?

AU

Anonymous User

01/30/19

5 out of 5

"Good dependable service with many options for programming"

What do you like best about GoTo Connect? The fact that you can set up your system the way you want the calls routed, forwarded, captured etc. One of the coolest features is that I have the JIVE app on my phone and all calls come through my phone when away from the office. That way I can dial out from my cell phone but the clients see the business phone number as the number I am calling from.

CW

Christina W

01/30/19

5 out of 5

"Simple to Use, and Easy to Set Up"

What do you like best about GoTo Connect? I love the dial plans, and also how easy it is to assign numbers to users and transfer calls around. What do you dislike about GoTo Connect?

JB

Julie B

01/29/19

5 out of 5

"Great service, no down time"

What do you like best about GoTo Connect? The fact that it is so mobile and flexible!! What do you dislike about GoTo Connect?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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