GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

"Our Jive Experience"

What do you like best about GoTo Connect? We love from Jive that their phone service surpasses other companies that supposedly offer the same services but at a higher cost and in the long run that is not worth it. We love that with Jive, we have a company that we are able to rely on.

"My Jive Experiences"

What do you like best about GoTo Connect? Ease of Use! The administration portal is easy to navigate! What do you dislike about GoTo Connect?

"Team I worked with to upgrade phone system was excellent."

What do you like best about GoTo Connect? Jive sales and technical support team members are very knowledgeable and very courteous to work with no matter why I'm calling.

"Anywhere in the world - and you may as well be in the same office!"

What do you like best about GoTo Connect? Jive phone have been been great for connecting colleagues in different locations. With intercom and the ability to dial via the phone, PC or app - it's easy to stay connected no matter where the "office" is.

"Great Telephony Solutions"

What do you like best about GoTo Connect? Ease of use, customer service. I have not had issues with it. What do you dislike about GoTo Connect?

"Really versatile, wifi stability can be an obstacle, customer support is 2nd to none."

What do you like best about GoTo Connect? Customer service, live people, almost always there (without waiting on hold) and super patient and helpful to get to a solution. I thoroughly appreciated the ability to call CS and tell them what I'd like to do (or see happen) and they're creatively helping me put it into action with the versatile applications within Jive.

"Jive is great and easy to use "

What do you like best about GoTo Connect? I like that I can have an official line as an app on my phone. It is easy to use and you can even text from the number, so that is a great option.

"Great Service with a lot of bells and whistles"

What do you like best about GoTo Connect? Being a small company, we love having the ability to have a professional answering service that can direct calls based on caller's needs and eliminates our constant interruptions for issues that can be easily handled with automated calls. It frees up our time to get more important things handled, yet still allows customer's needs to be met.

"Jive is very easy to work with!"

What do you like best about GoTo Connect? Jive has a great customer service team who takes care of our needs in a timely manner! What do you dislike about GoTo Connect?

"I'm finally using technology that is making my life easier!"

What do you like best about GoTo Connect? We had been on VOIP for a while with another carrier, but I feel as though friends and others in the industry always had the bigger and better thing. I chalked it up to working at a small business.