GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

"Great"

What do you like best about GoTo Connect? I like the fact I do not have to have a separate line just for a fax. I love it is by email and we can save paper if we do not need to print it.

"I use Jive every day. It's Convenient to work even from Mexico on vacation."

What do you like best about GoTo Connect? It works from my cell or computer at the same time. I am not attached to the office. What do you dislike about GoTo Connect?

"Great VOIP solution"

What do you like best about GoTo Connect? Great dial plan manager and a great partner to make implementations go smoothly. What do you dislike about GoTo Connect?

"Jive Review"

What do you like best about GoTo Connect? We are a direct selling partner for JIVE. They are timely, accurate for quoting, easiest to work with from an onboarding perspective and great post sales support. Their support team are easy to understand, thorough and make sure any issue is resolved to customer satisfaction.

"Excellent support and saving money for our district."

What do you like best about GoTo Connect? Virtual fax possibly. Conference calling possibly. Virtual video meeting possibly. All included, Priceless! What do you dislike about GoTo Connect?

"Work smarter, NOT harder......"

What do you like best about GoTo Connect? The ease of setting everything up. Previous to our purchase of our Jive subscription and switch over to this great product, we had been using a Panasonic phone system. It was a nightmare to configure. Nothing was easy on the old system and even though that system was only 5 years old, I was giving it more and more of my time just to keep it running. When it malfunctioned (which it started doing more and more as of late), trying to find a repair ...

"Phenomenal Cloud-Based VoIP PBX System!"

What do you like best about GoTo Connect? Jive makes it super easy for our staff to connect from anywhere. We've gone completely hardware-free by enabling our staff to use their laptop or mobile devices as their virtual phone, and the experience has been very liberating!

"Easy Setup and Management"

What do you like best about GoTo Connect? We have just recently moved into a new building and moved all of our users into the building. It was very easy to bring the phones in, plug them in, and get our users working right away. We did have one issue with a setting on our router, but Jive's technical support was able to resolve it quickly and get us back online.

"Great Phone Line Company"

What do you like best about GoTo Connect? The team is very quick responding and helping with whatever the situation is, they always resolve it fast and whenever there is something I do not understand they walk you through the process through remote monitor. Then they send you an email with a case number, and the person helping you with the case, if anything happens, the will know where they left off and make sure they finish the work. Also, the price is great for the service we have been ...

"Great product and company with great people"

What do you like best about GoTo Connect? Jive is rare in the space in that they are a very flat organization. As a result, it is very easy to get access to thought leaders within the company to provide feedback and/or suggestions.