GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 561-570 out of 1210
AU
Anonymous User
11/09/21
"Looks good from a distance."
What do you like best about GoTo Connect? It's entirely convenient to have a phone system integrated with the other GoToConnect suite of applications. I also appreciate (just looking at the Jive application) the administrative nuances of setting up each user and phone number. It's great that, should a new number (toll-free or otherwise) be required, there's a seamless purchasing section to identify the best number.
AU
Anonymous User
11/02/21
"Great service with very user-friendly setup!"
What do you like best about GoTo Connect? I’ve used multiple VoIP services and GoToConnect has the easiest back end configuration of any of them. It’s also super reliable, which would have been a deal breaker if that wasn’t the case.
AU
Anonymous User
10/25/21
"Always on point"
What do you like best about GoTo Connect? The price, services when I reach out, and the product What do you dislike about GoTo Connect?
AU
Anonymous User
10/19/21
"OK phone system but has some issues"
What do you like best about GoTo Connect? I found that the customer service is responsive and helpful and the price is competitive What do you dislike about GoTo Connect?
JK
Joe K
09/28/21
"Best customer support"
What do you like best about GoTo Connect? Their system provides great tools for pre-qualifying a network before/after installing the phone system. Real time monitoring for call quality with alerts to technical staff to monitor and resolve issues. Their tech support staff are very helpful.
AU
Anonymous User
09/23/21
"Decent Phone System"
What do you like best about GoTo Connect? Provides good call quality and connection. Have never had it disconnect a call. I like the call history and the voicemail functions.
AU
Anonymous User
08/26/21
"Aquatics Director"
What do you like best about GoTo Connect? Very simple and easy to organize. Everything is easy to find and figure out. What do you dislike about GoTo Connect?
AU
Anonymous User
08/26/21
"Reliable and easy to use"
What do you like best about GoTo Connect? I like the fact that it's about 90% plug-and-play when setting up new devices. Also the app is pretty darn reliable as well. What do you dislike about GoTo Connect?
JG
John G
08/24/21
"Never miss a message. Always be available when you're on the go."
What do you like best about GoTo Connect? I work from multiple locations. But with GoToConnect (formerly Jive), my colleagues can always reach me at one number no matter where I am.
SC
Sam C
08/24/21
"Decent Platform, Hard To Get Help."
What do you like best about GoTo Connect? Jive's pbx is pretty easy to use once you go through a quick training. Then you can take your phones from "good" to "GREAT!"
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].