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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 531-540 out of 1210

AU

Anonymous User

06/15/22

3.5 out of 5

"Wonderful software"

What do you like best about GoTo Connect? GoTo connect is a great piece of software that our business running. It is essential to our everyday tasks. For a help desk team, this software works well. I have not used competing software.

AU

Anonymous User

06/15/22

3.5 out of 5

"GoToConnect has improved during my use of it"

What do you like best about GoTo Connect? GoToConnect is available on my office phone, as an app on my cell phone, and as an app on my desktop. That makes it very convenient to answer work calls from multiple locations.

EH

Ella H

06/15/22

3.5 out of 5

"A pretty good VoIP option"

What do you like best about GoTo Connect? Tons of customizable options. The dialplan editor lets you create very customized call flows. What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/22

4 out of 5

"VOIP phone system works well"

What do you like best about GoTo Connect? Functionality. The phone system meets all of our needs. The ability to work anywhere, and still be able to handle all business calls is very useful and helpful for our organization

AU

Anonymous User

06/15/22

4 out of 5

"GoTo Connect is a decent option"

What do you like best about GoTo Connect? Having the ability to use the platform to make calls as well as send texts What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/22

2.5 out of 5

"I serve boomers, I screen share and fax. I use join.me and the pdf fax instead of yours."

What do you like best about GoTo Connect? my original goal was an all-in-one simple solution for me and the end-user. phone, screen share, fax, webinar, etc. What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/22

4.5 out of 5

"GoTo Connect - Versatile and user friendly"

What do you like best about GoTo Connect? The best part is the ease of use and the simplicity with which the communication data is synced across all devices, whether a handheld, desk phone or on your computer.

AU

Anonymous User

06/15/22

4.5 out of 5

"Great product"

What do you like best about GoTo Connect? Pretty easy to use, the virtual PBX is fairly easy to navigate, and solid customer service. What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/22

4.5 out of 5

"Logical controls for powerful features that makes managing the system simple."

What do you like best about GoTo Connect? The click and drag dial plan editor makes it easy to see how calls are being routed. What do you dislike about GoTo Connect?

PE

Paul E

06/15/22

4.5 out of 5

"A comprehensive platfom with excellent customer support"

What do you like best about GoTo Connect? GoTo Connect is a comprehensive platform with extensive call tracking/monitoring/reporting & analytics features. The call quality is very good and the customer support is excellent. The mobile app is great and easy to use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].