GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 511-520 out of 1210
AW
Austin W
06/16/22
"Easy Hassle Free way to Cut the Cord"
What do you like best about GoTo Connect? I love the ability of the phones and software and interface that make taking and receiving calls very easily. Reliable and just plain amazing
CN
Chelsey N
06/16/22
"Worst Softphone on the market!"
What do you like best about GoTo Connect? This company is overall the worst Softphone company but if I had to pick the part of it that works better than the rest it would be the cell phone application. But it only works about 80% of the time. Which for a business is not a very good success rate. We need to be able to communicate between our clients, staff and vendors at all times.
AU
Anonymous User
06/16/22
"Flexible & scalable VoIP solution."
What do you like best about GoTo Connect? Easy, centralized mangment of the entire PBX from one brower window. What do you dislike about GoTo Connect?
NL
Nelson L
06/16/22
"The application is very easy to use."
What do you like best about GoTo Connect? The texting functions, user interface, the connection is very reliable and I have never had any issues. The phone application is also very easy to use and I highly recommend the phone app. I use the iPhone app.
AU
Anonymous User
06/16/22
"I enjoy the fact I can have a app on my phone an a app on my laptop. aworks great for mobility"
What do you like best about GoTo Connect? The ease of mobility makes it great. I can connect from anywhere. What do you dislike about GoTo Connect?
LL
Lori L
06/16/22
"Thank goodness we had this service set up before covid!"
What do you like best about GoTo Connect? We set-up this service right before covid hit. This allowed us to continue operating during 'shut down' and kept our company thriving. It's nice not having desk phones / hardware as well. I've had not issues with the set-up and would highly recommend.
AU
Anonymous User
06/15/22
"Literally worst experience with a phone company"
What do you like best about GoTo Connect? They are great at passing you off from department to department. What do you dislike about GoTo Connect?
SC
Sharlene C
06/15/22
"Has some good features."
What do you like best about GoTo Connect? Being able to use my cell or my computer to make calls. What do you dislike about GoTo Connect?
AU
Anonymous User
06/15/22
"Program has a lot of glitches"
What do you like best about GoTo Connect? Great concept, but the app has glitches. What do you dislike about GoTo Connect?
AU
Anonymous User
06/15/22
"Good foundation on the program. Can be poorly executed at times since being acquired by LogMeIn."
What do you like best about GoTo Connect? I like how easy it is to program and set up. Tech support is usually pretty knowledgeable. What do you dislike about GoTo Connect?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].