GoTo Connect Reviews in September 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
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Spotsaas Editor’s POV
GoTo Connect works best for small teams and distributed workforces that need a single platform for phone, video, and messaging. Before shortlisting, verify that the caller ID feature functions reliably in your region—some users reported extended outages. Test the mobile call forwarding in your actual network environment, as performance varies by carrier and ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 201-210 out of 1210
DW
Dan W
12/14/22
"Smoothest implementation ever!"
What do you like best about GoTo Connect? Very robust, but easy to navigate and manage the PBX What do you dislike about GoTo Connect?
JH
Jared H
12/14/22
"Useful, easy to use"
What do you like best about GoTo Connect? It's useful as you can use it anywhere. Many of my agents are remote agents so having the ability to be able to log in and use the software from anywhere makes it so my team can always be productive.
MV
Mark V
12/13/22
"An Easy Review"
What do you like best about GoTo Connect? GoTo Team was very helpful with initial setup and our service has worked without any issues. What do you dislike about GoTo Connect?
MV
Mark V
12/13/22
"An Easy Review"
What do you like best about GoTo Connect? GoTo Team was very helpful with initial setup and our service has worked without any issues. What do you dislike about GoTo Connect?
TW
Tori W
12/12/22
"Easy to use and helps my partners and I respond to and work efficiently with our clients."
What do you like best about GoTo Connect? Many clients like to text to communicate When clients text all partners can see the conversation so we stay organized. What do you dislike about GoTo Connect?
DC
Damon C
12/12/22
"Easy to use and fast."
What do you like best about GoTo Connect? It is very fast and easy to use, I can attend more than one call a time What do you dislike about GoTo Connect?
TB
Tessa B
12/12/22
"If you like dropped calls, this software is for you!"
What do you like best about GoTo Connect? It is nice that it shields you from sharing your number with clients, while not having to use a blocked number. I am a mobile veterinarian and use it for this purpose.
TW
Tori W
12/12/22
"Easy to use and helps my partners and I respond to and work efficiently with our clients."
What do you like best about GoTo Connect? Many clients like to text to communicate When clients text all partners can see the conversation so we stay organized. What do you dislike about GoTo Connect?
DC
Damon C
12/12/22
"Easy to use and fast."
What do you like best about GoTo Connect? It is very fast and easy to use, I can attend more than one call a time What do you dislike about GoTo Connect?
AB
Amber B
12/07/22
"GOTO for Business"
What do you like best about GoTo Connect? The ease of use of the system and the app. Even those that are not tech saavy are able to operate the desk phone, the app, and also the administrative functions if assigned.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].