GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

"Go To Connect"

What do you like best about GoTo Connect? Customer service reps are polite and knowledfeable What do you dislike about GoTo Connect?

"Overall use of system"

What do you like best about GoTo Connect? User-friendly, it is also training friendly What do you dislike about GoTo Connect?

"From my experience, GoTo works fairly well, but it has quite a few bugs."

What do you like best about GoTo Connect? Go to makes it easy to access previous calls and review data regarding the amount of calls and duration of calls. What do you dislike about GoTo Connect?

"Goto Connect in Action"

What do you like best about GoTo Connect? Simple to use with excellent UI and affordable price tags. Quality CVC, audible VoIP (IP) native calls, screen share, unlimited conversations recording and more.

"Easy to Deploy / Easy to Manage / Great Reporting"

What do you like best about GoTo Connect? I work in IT and am involved in configuring and deploying the solution. This is the best VoIP system I've seen so far. It is very intuitive to configure and manage. Configuring the dial plan and managing extensions is a breeze. It has great reporting features and out-of-the box metrics that are very useful. The call quality analysis logs are also very helpful. It is very resilient to outages and offers flexibility during those outages. GoTo support ...

"GoTo Connect has been great!"

What do you like best about GoTo Connect? Our move to GoTo Connect has been fantastic! The transition from a landline system was both economic and seamless. While these two factors alone would have justified the move, the fact that we are now utilizing a far better phone system with more features further explains the switch. These, coupled with a highly knowledgeable and friendly Customer Service staff, make our decision all the more sound.

"GTM REVIEW (G. O. A. T) GREAT OF ALL TIMES"

What do you like best about GoTo Connect? Easy to use, easy to navigate, I can attend more than one call at a time,

"Overall GoTo Connect product is decent. However, tech support is terrible."

What do you like best about GoTo Connect? I like that GoTo is a unified platform for phone, fax, and SMS for our users. Each user has their own GoTo Meeting room, meaning a handful of GoTo Meeting "rooms" don't need to be shared anymore. Good that you can have both hardware and a softphone without separate licensing. Fax intercept can be placed on each user's device in the GoTo PBX, allowing for receiving faxes via email. The mobile app is relatively decent for cellular-enabled phones.

"Awesome Sauce"

What do you like best about GoTo Connect? GoToConnect is a one-stop shop for all my business-related communication needs. I use GoToConnect online on my cell phone and have a handset on my desk. I have been using GoTo for more than 6 years!

"Go to connect (B. O. A. T)"

What do you like best about GoTo Connect? The ability to work from anywhere and forward calls to my cell phone What do you dislike about GoTo Connect?