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8.7

SpotScore

GoSquared - CRM Software

GoSquared Reviews in July 2026: User Ratings, Pros & Cons

Convert visitors into customers with real-time website monitoring.

4.5

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Starts from $29 / Month, also offers free forever plan

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GoSquared Reviews & Ratings

4.5

Very Good

Based on 95 ratings & 67 reviews

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Rating Distribution

Excellent

(54)

Very Good

(10)

Good

(2)

Poor

(1)

Terrible

(0)

Spotsaas Editor’s POV

GoSquared is a feature-rich analytics platform for small to medium-sized businesses that need real-time analytics, CRM, live chat, and marketing automation in one place. The customizable dashboards and intuitive interface work well for non-technical users. It integrates with Zapier and WordPress. Users report that the live chat feature delivers actionable ...Read more

GoSquared pros and cons

  • Interface is accessible for both new and experienced users to navigate and customize.

  • Real-time analytics and detailed reporting track customer behavior and surface actionable insights.

  • Integrates with WordPress and Zapier, extending compatibility with existing tools.

  • Marketing automation includes lead scoring, segmentation, and targeted messaging.

  • Mobile app performance is inconsistent and less capable than the desktop version.

  • Feature set is better matched to small and medium businesses than larger enterprises.

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Showing 51-60 out of 67

A

Anonymous

02/09/16

4.5 out of 5

Gosquared is easy to use, with prompt support

What do you like best? Easy setup. Clean, easy to follow dashboard. Clean interface. What do you dislike? Some features from Google Analytics are missing. Could be a complete replacement product, but at this stage, both are needed. What business problems are you solving with the product? What benefits have you realized? Being able to easily see live data of traffic, as opposed to seeing out of date data from Google Analytics.

A

Anonymous

02/09/16

5 out of 5

Really Informative, Easy to Use

What do you like best? I love the easy to understand, valuable insight I get using GoSquared to understand our site interest, traffic, and high value content. What do you dislike? So far, I have no issues with GoSquared. Their concerted efforts to improve and build upon sound basic data mining has evolved into an outstanding product we use daily. Recommendations to others considering the product Just try it. You will find the ease of use, ease of setup, and ease of disseminating ...

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A

Anonymous

02/09/16

5 out of 5

I can see how busy all my sites are from one app on one page. Priceless.

What do you like best? The Overview lets me see all my hosted sites on one page, it lets me see whats busy and what isn't. What do you dislike? RSS feeds are no longer working as they used to. What business problems are you solving with the product? What benefits have you realized? I can see at a glance how busy our infrastructure is without needing to delve into access logs or the server. If a site is featured on a popular blog or TV we can quickly see a spike and react.

A

Anonymous

02/09/16

5 out of 5

Co-founder and Creative Director.

What do you like best? The traffic alerts are super helpful for tracking trending stories. What do you dislike? The slack Integration could do with a little love. What business problems are you solving with the product? What benefits have you realized? Fully understanding the sources of traffic for our stories and the types of visitors that read them.

A

Anonymous

01/22/16

3 out of 5

Realtime analytics for your website

What do you like best? They were one of the first providers of real time web analytics, and they still do a terrific job on that. What do you dislike? I ended up not seeing the value over a pervasive Google Analytics and recently stopped using it. It may still be useful for me if I'd handle a large traffic site, but unfortunately that is not the case. What business problems are you solving with the product? What benefits have you realized? None really, so we quitted using it.

A

Anonymous

11/05/15

5 out of 5

Here. Now. Accurate.

What do you like best? I deal with many service providers. Be it Amazon, Paypal, or Worldpay, they all seem like big walled gardens if you're in the sh*t and need some help *now*. You have to wiggle your way though multiple layers of (dare I say, usually clueless levels of support, and eventually you get somewhere. Or not (usually not, btw. GoSquared is different: they think with you, and are one step ahead a lot of times. Every person in the company I dealt with seemed to have ...

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A

Anonymous

12/22/14

5 out of 5

Best service for real-time visitor monitoring!

What do you like best? Using GoSquared really helps monitoring our websites in real-time so we can see trends and the activity on social media sites. What do you dislike? Disliking features from GoSquared is really hard but one might point out the price for the service which could be considered fairly high considering the fact that there are similar services for free (GA but in my opinion GoSquared's service is worth paying for. What business problems are you solving with the product? ...

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A

Anonymous

12/19/14

4 out of 5

My everyday realtime analytics tool

What do you like best? Great UI, easy to use, much better realtime analytics experience than Google Analytics. What do you dislike? The problem with analytics tools is the amount of fragmentation. In order to get all the data I want, I have to use Mixpanel, Google Analytics, GoSquared - amongst others. This is less of a problem with GoSquared and more indicative of the industry. Recommendations to others considering the product Geckoboard to visualise all of your analytics in one ...

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A

Anonymous

12/19/14

5 out of 5

Best in it's class

What do you like best? The Real-time: Unlike it's competitors' sudo real-time marketing stunts, GoSquared truly delivers the real-time data one can act upon. It's been perfect for us when promoting our apps across social feeds, quickly find faults in our website, fix them and increase conversions overall. What do you dislike? The lack of mobile services which would pair very effectively with their web counterparts. Recommendations to others considering the product - All others ...

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A

Anonymous

12/18/14

5 out of 5

GoSquared is the heartbeat of our organisation

What do you like best? My favourite thing about GoSquared is, of course, how immediate the reporting is on visitors. What do you dislike? I have had some issues using the interface in some browsers, particularly the administration side of things. Recommendations to others considering the product Give it a try; it becomes addictive to see your instant analytics and trends. It has become the heartbeat of our organisation. What business problems are you solving with the product? What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].