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8.7

SpotScore

GoSquared - CRM Software

GoSquared Reviews in July 2026: User Ratings, Pros & Cons

Convert visitors into customers with real-time website monitoring.

4.5

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Starts from $29 / Month, also offers free forever plan

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GoSquared Reviews & Ratings

4.5

Very Good

Based on 95 ratings & 67 reviews

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Rating Distribution

Excellent

(54)

Very Good

(10)

Good

(2)

Poor

(1)

Terrible

(0)

Spotsaas Editor’s POV

GoSquared is a feature-rich analytics platform for small to medium-sized businesses that need real-time analytics, CRM, live chat, and marketing automation in one place. The customizable dashboards and intuitive interface work well for non-technical users. It integrates with Zapier and WordPress. Users report that the live chat feature delivers actionable ...Read more

GoSquared pros and cons

  • Interface is accessible for both new and experienced users to navigate and customize.

  • Real-time analytics and detailed reporting track customer behavior and surface actionable insights.

  • Integrates with WordPress and Zapier, extending compatibility with existing tools.

  • Marketing automation includes lead scoring, segmentation, and targeted messaging.

  • Mobile app performance is inconsistent and less capable than the desktop version.

  • Feature set is better matched to small and medium businesses than larger enterprises.

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Showing 41-50 out of 67

A

Anonymous

11/30/17

4.5 out of 5

The Best Live Chat ever

What do you like best? I feel so open by knowing that I can have more customers through living chat.Definitely, my conversation will increase. Slightly easy to import all my contacts.I like that I have from people feedback to improve my website. What do you dislike? Honest, I like everything that is coming with.Very clear and fast chat.They have the best polite support.They care about you with high quality.Great solution. Recommendations to others considering the product I ...

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A

Anonymous

07/24/16

5 out of 5

Gosquared

What do you like best? is excellent as it offers complete monitoring of our website, has very good plans .. and the best part is that real time What do you dislike? Everything is excellent , nothing disgusts me about this program . very good Recommendations to others considering the product highly recommended for those who want efficiency and speed when monitorial your network What business problems are you solving with the product? What benefits have you realized? It has helped ...

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A

Anonymous

07/13/16

5 out of 5

Gosquared

What do you like best? I love it because it is an application that is responsible for monitoring the traffic of our website with great detail And the best part is that it is Real Time What do you dislike? everything is excellent both as design app , nothing disgusts me about this app Recommendations to others considering the product 100 % recommended as it delivers what it promises . !! very efficient What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

05/09/16

1.5 out of 5

Feel like I should be getting more

What do you like best? Extremely intuitive interface. Easy to understand the data for someone who isn't an expert analyst. What do you dislike? From my understanding, Google Analytics offers a lot more data and for free. It's possible that I'm simply unable to figure out how to access some of the data I'm looking for (mostly page-level info, but I do feel like this GoSquared offers the bare bones - what's necessary and nothing more. Recommendations to others considering the product ...

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A

Anonymous

04/17/16

4.5 out of 5

Awesome service, odd pricing for small sites with a good ammount of users/visitors

What do you like best? The most beautiful and easy analytics and data insights you can find your sites. Period. GoSquared offers a trully wonderful set of features to get reports on your sites: The real time monitor is a great tool to see your visitors information at the exact time they land on your site. The trends tool offers almost the same set of features Google Analytics do but with a simpler interface avoiding all the noise created by irrelevant data. What do you dislike? ...

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A

Anonymous

03/29/16

4.5 out of 5

Better than Google Analytics

What do you like best? The user interface is sleek and easy to navigate - which means we are able to quickly analyse our site. All of the most important and relevant information is right there on the dashboard, so I don't need to search through the platform to find the data I need. What do you dislike? The only thing I would change is maybe the colour of the background. But in terms of functionality, GoSquared gives us all the data we need. Recommendations to others considering the ...

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A

Anonymous

02/15/16

5 out of 5

The only way to give your users what they need!

What do you like best? I love the way that Gosquared allows me to truly see user behaviour in real time and is entirely designed around understanding your customer and being able to turn your business on a sixpence to deliver that. What do you dislike? I wish the UI was geared to display contextual information based on what you selected, i.e choosing a particular page would display users and behaviour in regards to it specifically, then click on a user would switch to displaying info ...

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A

Anonymous

02/11/16

5 out of 5

Comprehensive, accessible and modern.

What do you like best? The interface is extremely modern, slick and usable. Works great with mobile, too. The company seems to be very active in asking what their users want, and enriching the service with constant feature updates. I like the RSS feed import plotting feature to correlate events on the website with user reaction. What do you dislike? No way to easily track non-JavaScript users. I know data will be extremly inaccurate with tracking them through other means like embedded ...

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A

Anonymous

02/09/16

5 out of 5

Ok - I'm hooked. I can't stop looking at my GoSquared dashboard

What do you like best? I like the granular level of the reporting. I can see instantly who's on the site, where they came from, and what page they're on. With one extra click I can see how today's comparing with last week/month etc. It provides everything I need at an individual level, without being hidden away like GA tries to do. What do you dislike? There's a bunch of stuff in it that I don't use - no big deal, but less is more for me. What business problems are you solving with ...

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A

Anonymous

02/09/16

4.5 out of 5

Easy Implementation, Wealth of Valuable Data

What do you like best? When working in a small business, you don't have time to spend figuring out how to get something to work. You need data fast, and you can't be bothered by confusing and time consuming set-ups. GoSquared excels at giving you simple instructions for getting a code snippet onto your webpages, and then the web interface summarises all the captured data beautifully. We start each week by discussing GoSquared reports on our web traffic, and have been able to better ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].