9.6
Spot Score
Gorgias Reviews in June 2026: User Ratings, Pros & Cons
Effortlessly manage customer interactions and relationships.
Add to compare
Starts from $10
Gorgias Reviews & Ratings
Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
Filter results
Sort by :
Showing 491-497 out of 497
AC
Alex C
02/09/21
"Increased efficiency and agent productivity after switching to Gorgias!"
What do you like best about Gorgias? A seamless integration with Shopify and its eco-system provides our teams ample info and insights! What do you dislike about Gorgias?
AU
Anonymous User
02/09/21
"Gorgias is a game changer!"
What do you like best about Gorgias? We switched from ZenDesk to Gorgias and it was a total game changer. I've worked in customer support for a very long time and Gorgias is the best platform I have ever used. Everything is so easy to navigate and their team is very helpful if I ever have questions.
AU
Anonymous User
11/05/20
"Easy to Use and Helpful"
What do you like best about Gorgias? I like that I can make email templates so I can easily and quickly respond to common questions I receive at my job. What do you dislike about Gorgias?
AU
Anonymous User
09/03/19
"Customer Service Made Easier"
What do you like best about Gorgias? I use Gorgias everyday to respond to customer service emails. I love creating the macro responses so I can respond quickly and easily to typical questions.
AU
Anonymous User
06/03/19
"Handles customer service team and customer concerns easily"
What do you like best about Gorgias? You can integrate multiple channels (like Facebook pages, Instgram accounts, and emails) easily. The messages come in as tickets and it’s really easy to use. Some of their customer service are helpful.
JB
J Bret D
05/09/19
"Excellent customer support software"
What do you like best about Gorgias? Gorgias made helping my customers very easy and centralized. I no longer had support spread out over several different platforms. Email, chat and phones all documented in gorgias.
AU
Anonymous User
11/23/18
"Save time !"
What do you like best about Gorgias? all the time I saved thank to Gorgias in my daily work What do you dislike about Gorgias?
Free vendor scorecard
Evaluate Gorgias objectively with the help desk software scorecard
A weighted help desk software vendor scorecard to score Gorgias against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].