GoodData Reviews in June 2026: User Ratings, Pros & Cons

Extremely robust platform

PROS & CONS What are the best aspects of this product? GoodData is an ideal platform for both data engineers and end users. It offers solid tools and data infrastructure for data engineers and a user-friendly interface for end users. We have been able to implement almost all use cases/features with this app. The vendor provides excellent support for implementation and post-implementation usage. You can easily integrate GoodData with other enterprise platforms using the Single Sign On ...

GoodData exceeds our expectations

PROS & CONS What are the best aspects of this product? GoodData has made BI accessible even to lay users. We initially tried this app for dashboarding and then found it can be used for more sophisticated analysis and modeling. The system is easy to set up, and the vendor constantly enhances the product and provides excellent support as well. GoodData has now become an important part of our business ecosystem. What aspects are problematic or could work better? Previously, GoodData did ...

High quality BI app

PROS & CONS What are the best aspects of this product? The user interface is easy to use and you can customize it to get the metrics you need and present them in an easily readable manner. The software also offers dynamic visuals and the customer support is excellent. What aspects are problematic or could work better? We used to have a few problems, but their tech support provided prompt help. Now, everything is working fine. Since the app is cloud-based, the vendor needs to ensure ...

Powerful and versatile application

PROS & CONS What are the best aspects of this product? I like that GoodData can be used easily to build logical data models and graphs atop our database. This app is more intuitive compared to LabView which I was using before. Since I am not well versed in Java, I appreciate that GoodData converts my instructions into a script. The system simplifies our processes and has boosted my productivity. What aspects are problematic or could work better? I’m still getting the hang of using the ...

Our customers use the app to gauge the effectiveness of their campaigns

PROS & CONS What are the best aspects of this product? I love many aspects of GoodData. The first is agility which means I don’t have to be concerned about the device or browser my clients use to consume their data, or about the data source I use in the system. Second, I can create my reports in such a way that average users can dive deeply into the data as well as print dashboards for easy sharing. What aspects are problematic or could work better? Currently, the app lacks ...

GoodData is an excellent product

PROS & CONS What are the best aspects of this product? GoodData is an excellent system and they are a great partner too. Their embedded solution fulfills all our needs. This cloud-based solution is scalable and fast, and enables us to concentrate on our customers' needs. You can easily create dashboards and reports as the app has been designed with the end user in mind. What aspects are problematic or could work better? I wish to explore the opportunity for more sophisticated data ...

GoodData is a good partner

PROS & CONS What are the best aspects of this product? I love that GoodData is flexible and easy to use. In fact, it can be used easily even by non-technical people. GoodData is our strategic partner and they provide top notch customer support to resolve our issues. What aspects are problematic or could work better? I don’t have any complaints as most of the important development areas are covered in the roadmap provided to partners by the vendor. What specific problems in your company ...

Pretty good Integration with ZenDesk

What do you like best? Basic reports are very easy to build and require little technical skills. What do you dislike? More complex reports can often require a consultant which gets expensive. Recommendations to others considering the product: Make sure that you have someone on your team that is technical and has worked with other BI tools. What problems are you solving with the product? What benefits have you realized? We are trying to build high quality reports using our ...

Great BI software for mid-size companies

What do you like best? The reports and dashboards are very nice. Also exceptional for measuring customer service success (support tickets, issue frequency, etc) What do you dislike? The price - as expensive as Tableau or even SAP solutions, which cater to more complexities of reports and modules Recommendations to others considering the product: Each admin can use Report Builder to be able to see the data that's most relevant to them. Using MAQL provides additional insight and is ...

Comprehensive but tricky reporting

What do you like best? I really enjoyed the UI of Gooddata, as it was very straightforward. i also liked that it could import custom metrics built in Salesforce, which helped with our integration. Ultimately it had a lot of strong features. What do you dislike? It was difficult, at times, to get the exact right reporting across members of the organization. This may have been an issue on our side, as there were a number of metrics that led to inconsistency across reports, but it created ...