GoodData Reviews in June 2026: User Ratings, Pros & Cons

Not a bad tool, some functionalities missing for a support organization

What do you like best? Fast and easy to pull large amount of data. What do you dislike? Impossible to have ticket history with dates - for example ticket created and solved dates can not be pulled in one report, therefore it creates additional step in data analysis Recommendations to others considering the product: Test well if all the date fields will be pulled the way you want What problems are you solving with the product? What benefits have you realized? Analysing ...

Long out of date

What do you like best? I don't actually have any positives which I can reference. What do you dislike? Gooddata has not received any noticeable update within the past 3+ years that we've been using it. The platform has a steep learning curve with many restrictions. Recommendations to others considering the product: find another alternative What problems are you solving with the product? What benefits have you realized? We used Gooddata until we built data pipelines to ...

Excellent Tool for Reporting!! 5 Stars from me...

What do you like best? It's easy to create reports and then building Dashboards using those reports is awesome feature. Its so easy to create custom reports. What do you dislike? There are limitations on grouping, ordering of reports with multiple dimensions. Recommendations to others considering the product: This is an awesome reporting tool. Makes real time reporting very easy and reliable. Must use tool. What problems are you solving with the product? What benefits have ...

GoodData, enough for your needs but can do some improvements on UX

What do you like best? I like that you can change the reports graphs easily with one click, the direct links are a good feature What do you dislike? I dislike the convoluted for creating a new report, the UI for that seems difficult, I wish there was a "wizard" option to guide you. What problems are you solving with the product? What benefits have you realized? productivity and customer reported pain points

GoodData for ZD

What do you like best? Easy settings to toggle. I like the UI and ease of use. What do you dislike? A bit confusing when it comes to pulling large data sets Recommendations to others considering the product: Know what data you want to find ahead of time What problems are you solving with the product? What benefits have you realized? Pulling individualized data for agents.

Valuable for granular data

What do you like best? Edit ability of reporting to drill down to a singular level What do you dislike? There is not a average option only median Recommendations to others considering the product: Na What problems are you solving with the product? What benefits have you realized? Volume vs Staffing impact

Strong Analytics Platform That Continues to Improve

What do you like best? GoodData brings a lot of flexibility and capability at an affordable price point for early stage companies. We compared several different platforms prior to making a selection and six months into our roll-out, we continue to be impressed by the things GoodData can do. These features will allow us to grow and scale our platform along with our company. Overall, we're now very happy with our selection. What do you dislike? It was challenging to get up to speed on ...

Product is solid and improving but company communication is disappointing.

What do you like best? Good white label experience - ability to embed into our product. Analyze tab continues to improve. What do you dislike? Nickel diming in contracts. Very poor inter-company communication. I can't seem to get an answer to a question in less than 3 weeks even working with customer success (who i believe is trying hard and constantly not hearing back from other departments) What problems are you solving with the product? What benefits have you realized? We can ...

GoodData BI Stack

What do you like best? Great embedded or white labeled solution What do you dislike? Visuals do not compare with most BI stacks What problems are you solving with the product? What benefits have you realized? We are providing analytical reporting to our clients.

Intuitive embedded analytics

What do you like best? It's very easy to get started with GoodData; the interface is intuitive, and everything makes sense as you build up your visualisations. The pricing is fair for customers looking to scale up their analytics offerings. The free tier is enough to get started and go a proper evaluation, and the Growth plan allows you to have 10 workspaces at $20 per month per workspace. What do you dislike? It would be great to hook directly into relational database without ...