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GoCardless - Payment Processing Software

GoCardless Reviews in June 2025: User Ratings, Pros & Cons

Streamline your payments with ease.

3.8

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GoCardless offers custom pricing plan

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GoCardless Reviews & Ratings

3.8

Very Good

Based on 1655 ratings & 580 reviews

Rating Distribution

Excellent

(420)

Very Good

(32)

Good

(7)

Poor

(9)

Terible

(112)

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Showing 541-550 out of 580

ML

Melissa L

05/14/20

5 out of 5

"The BEST way to collect on invoices!"

What do you like best about GoCardless? Once its set-up, it just collects on invoices automatically What do you dislike about GoCardless? Setting up payments without invoices was a little complicated and confusing at first Recommendations to others considering GoCardless: You will not regret using GoCardless! What problems is GoCardless solving and how is that benefiting you? For a low fee, it makes collecting on invoices easy and automatic, it even posts to our accounting software for us

CB

Claire B

05/13/20

5 out of 5

"Amazing little known provider"

What do you like best about GoCardless? The simplicity of the product is fantastic. It's not overly complicated, it does just what you need. The customer service is amazing and they always get back to you so fast. I cannot recommend this company highly enough. I also love supporting smaller businesses rather than just going for the obvious Paypal option (which charge a shed load more for really bad un-personal service) What do you dislike about GoCardless? The fact that you can't make ...

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CB

Claire B

05/13/20

5 out of 5

"Amazing little known provider"

What do you like best about GoCardless? The simplicity of the product is fantastic. It's not overly complicated, it does just what you need. The customer service is amazing and they always get back to you so fast. I cannot recommend this company highly enough. I also love supporting smaller businesses rather than just going for the obvious Paypal option (which charge a shed load more for really bad un-personal service) What do you dislike about GoCardless? The fact that you can't make ...

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SM

Stephen M

05/12/20

5 out of 5

"Absolutely the best thing we've done!"

What do you like best about GoCardless? Totally seamless integration with Xero, means we can now provide DirectDebit as a payment method to customers at checkout, and push them to sign up. The instalment feature on top is a total winner and we are seeing customers purchasing up to 200% more value knowing they can spread the payments over instalments. What do you dislike about GoCardless? Nothing yet - altho the SSO from xero / gocardless / gocardless for xero could be smoother - too many ...

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AS

Aaron S

05/12/20

5 out of 5

"Changed the way we work"

What do you like best about GoCardless? Before GoCardless we were chasing customers payments and now all of our payments are made on time every time. We dont even have to check if a customer has paid as the system informs us of each collection and each failed collection (Which is a very rare occurrence) The integration with our accounting software is a real time saver too as it automatically marks invoices as paid and reconciles the bank transactions for us. What do you dislike about ...

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SM

Stephen M

05/12/20

5 out of 5

"Absolutely the best thing we've done!"

What do you like best about GoCardless? Totally seamless integration with Xero, means we can now provide DirectDebit as a payment method to customers at checkout, and push them to sign up. The instalment feature on top is a total winner and we are seeing customers purchasing up to 200% more value knowing they can spread the payments over instalments. What do you dislike about GoCardless? Nothing yet - altho the SSO from xero / gocardless / gocardless for xero could be smoother - too many ...

Read more

AS

Aaron S

05/12/20

5 out of 5

"Changed the way we work"

What do you like best about GoCardless? Before GoCardless we were chasing customers payments and now all of our payments are made on time every time. We dont even have to check if a customer has paid as the system informs us of each collection and each failed collection (Which is a very rare occurrence) The integration with our accounting software is a real time saver too as it automatically marks invoices as paid and reconciles the bank transactions for us. What do you dislike about ...

Read more

MP

Matt P

05/12/20

5 out of 5

"Fantastic Service that takes the pain out of monthly invoicing"

What do you like best about GoCardless? The simplicity of integration with Quickbooks What do you dislike about GoCardless? Nothing comes to mind, it's painless. It works like a dream. What problems is GoCardless solving and how is that benefiting you? Cashflow has improved and invoice payments are in line with payment terms

EJ

Edward Jeremy B

05/12/20

5 out of 5

"easy to deal with and simple"

What do you like best about GoCardless? The ease to which you can sign clients up to the service. What do you dislike about GoCardless? price rises! But here is nothing else I dislike What problems is GoCardless solving and how is that benefiting you? speeds up the payment process Pay outs are faster than with previous operators No nasty suprises with credit retentions

AU

Anonymous User

05/12/20

5 out of 5

"Great payment software - taking the hassle out of chasing for payment!"

What do you like best about GoCardless? I love the fact that I can just set this up simply and the payments are automated. I know when they're due to arrive, my clients know when payment will be taken - meaning we can both manage our cashflow. What do you dislike about GoCardless? The downside is that it involves the client setting up their mandate - it would be helpful if there was a one click option. Recommendations to others considering GoCardless: It's a great option for subscription ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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