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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

Are you using GetResponse?

Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 851-860 out of 1543

AK

Ange Kat

09/02/20

1 out of 5

GETRESPONSE taking money from cancelled account Mar-20…

After cancelling my account March 2020 and writing a review about their poor service, GETRESPONSE [Auto-funnel] continued to take money from our credit card. It is now September 2020: 5 payments of EUR40.50 have been taken without permission and we are now reporting them to the credit card company - no emails notifying of payments taken were even recieved.

C

CP

09/02/20

1 out of 5

Never give them your debit card as they will continue to charge you even after written requests to cancel

I notified this company by email in April 2020 that I wanted to close my account and requested they not attempt to charge any more monthly payments. They cotinued to do so and I wrote again in July - with the same result - they kept charging my debit card. After sending another email I am told that - as per the small print hidden in the T&C - they do not accept written instructions to cancel and that I have to do so via my online account. I have now done this - and managed to resist ...

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A

AngeK

09/01/20

1 out of 5

GETRESPONSE taking money from cancelled account Mar-20…

After cancelling my account March 2020 and writing a review about their poor service, GETRESPONSE [Auto-funnel] continued to take money from our credit card. It is now September 2020: 5 payments of EUR40.50 have been taken without permission and we are now reporting them to the credit card company - no emails notifying of payments taken were even recieved.

MA

Mohd Ali

08/22/20

1 out of 5

SCAMMERS ALERT! charged me 145$ while I don't even know their name!

they charged me 145$ while I never heard of this freakin company in my life! return my freakin money now you scammers! I raised a dispute with my bank you creeps! I hope you die ASAP!

JB

Jared Blackburn

08/21/20

1 out of 5

Hackers / Identity Thieves

I don't know what this site is supposed to be, I didn't click on the link. I just know it app.getresponse.com was the base address used by spammers/hackers pretending to be PayPal. I cut-n-pasted the address into a text editor instead of following it so I could see where it went to. Clearly, it was not a link to PayPal, so clearly this was a scam trying to steal your login credentials (and then everything in PayPal and linked banks) -- simply put, litteral theive -- definetly something to ...

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AU

Anonymous User

08/11/20

4 out of 5

"GetResponse Best Email Autoresponder For Me"

What do you like best about GetResponse? Its has a great layout in the users Dashboard, making it easy to navigate and use all the tools. Loaded with features above and beyond being a Email Autoresponder. Email Marketing, Marketing Automation, Landing Pages (no need for a website!) and even Webinars. And all this at a lower price than other Autoresponders What do you dislike about GetResponse? Has Live support 24/7 I would like an video training Library all in one place What problems is ...

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PG

Palak G

08/06/20

5 out of 5

"GetResponse High Level Email Solution to Convert Business Leads"

What do you like best about GetResponse? We should use GetResponse email marketing solution for our business because if you hire a digital agency they charged too much and some time wasted money. If you know little bit about email marketing then you can easily create campaign and generate business leads to target customer related to business. GetResponse is too much secure and its server response sounds good. When we sent emails to client that time very few emails bounce and its is easy to ...

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RP

Rob Patenaude

08/03/20

1 out of 5

Can I give less than 1 star??

Can I give less than 1 star??? Their platform is about as fast as dial-up, and there customer service is the same speed, if you get any! I tried to cancel and they charged me $20 instead! And told me that they don't offer refunds. Do yourself a HUGE favour, if you are considering using GetResponse, don't!

BD

Bella DiMemmo

07/27/20

1 out of 5

If I could leave lower than the ones…

If I could leave lower than the ones star score I would. This company is a scam, for months now I have been trying to cancel my subscription with them sending them multiple emails of requests, sending them multiple screenshots every month when they continue to charge my card. they say it’s canceled but then they want proof that they’re charging me and then when I show them proof they say I haven’t canceled and it went on for months and months and months!!! I finally had to report fraud to ...

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L+

Luke +15123083818

07/24/20

1 out of 5

stay away from this platform

stay away from this platform. i got scammed and many glitch in their system. report them to the number in my bio and get your money back by initiating a charge back process

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].