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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

Are you using GetResponse?

Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 811-820 out of 1543

K

Katie

01/23/21

1 out of 5

Get Response is an unethical company that doesn't care about their customers.

UPDATE: Apparently the way to get someone who can get things done is to post a negative review. This is another layer of how shady this company is. However, I would like to say thank you to Taylor who did enable me to get a partial refund of the annual fee charged without my consent. I do wish I had posted my review right away. Lesson learned. I did not receive the 2 months free that I was so disingenuously offered, which I only mention to make sure potential customers understand how far ...

Read more

K

Katie

01/23/21

1 out of 5

Get Response is an unethical company that doesn't care about their customers.

UPDATE: Apparently the way to get someone who can get things done is to post a negative review. This is another layer of how shady this company is. However, I would like to say thank you to Taylor who did enable me to get a partial refund of the annual fee charged without my consent. I do wish I had posted my review right away. Lesson learned. I did not receive the 2 months free that I was so disingenuously offered, which I only mention to make sure potential customers understand how far ...

Read more

N

Nurit

01/16/21

1 out of 5

A company that steals its' customers!!

A company that steals its' customers!!! They charged me for a year in advance without my approval just because they had my credit card details. They even selected a different plan. I haven't been using the account for at least 6 months so I wanted to freeze or to use the account when needed. I complained to Getresponse customer service when they charged me without my approval and their answer was that "it is terms of service". From when stealing is "terms of service"? Then I turned to the ...

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N

Nurit

01/16/21

1 out of 5

A company that steals its' customers!!

A company that steals its' customers!!! They charged me for a year in advance without my approval just because they had my credit card details. They even selected a different plan. I haven't been using the account for at least 6 months so I wanted to freeze or to use the account when needed. I complained to Getresponse customer service when they charged me without my approval and their answer was that "it is terms of service". From when stealing is "terms of service"? Then I turned to the ...

Read more

A

Allon

01/13/21

1 out of 5

Simply the worst company...

The worst company I've had the displeasure of working with. They have a tricky and almost "fake" account closure process. When you think you've closed your account you actually haven't. In fact they continue billing us $370 month after month and refuse to provide a refund despite us having not sent a single email via their service. A horrible, unethical company. Stay away!

A

Allon

01/13/21

1 out of 5

Simply the worst company...

The worst company I've had the displeasure of working with. They have a tricky and almost "fake" account closure process. When you think you've closed your account you actually haven't. In fact they continue billing us $370 month after month and refuse to provide a refund despite us having not sent a single email via their service. A horrible, unethical company. Stay away!

W

Wilson

01/10/21

4 out of 5

Great ESP system

PROS: If you want your emails to be delivered to your audience, then this is a platform for you. Whenever you struggle with something you can always reach for their support, their live chat is 24/7 open. Their support team is very responsive. I must say that this software is far better than Mailchimp. The Get Response provides with strict email policies.

AU

Anonymous User

01/09/21

4.5 out of 5

"Getresponse a great tool for creating marketing campaigns"

What do you like best about GetResponse? Getresponse offers a versatile and easy to use platform that has a lot of features that are able to meet all marketing needs that arise, these features are dynamic content creation, drip campaigns, landing pages and web forms, also offers an intelligent and practical interface that keeps all the functions organized, another positive point is that it has a large number of templates to create marketing campaigns of any subject What do you dislike about ...

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SK

Siddiq K

12/08/20

5 out of 5

"Email Marketing Automation recommended"

What do you like best about GetResponse? As I have been using the tool, it has few changes in it's Design. The email autoresponder is a big plus to gain clients value. It also behaves like a conversation funnel. Landing pages is an another huge plus. What do you dislike about GetResponse? Nothing to dislike in Getresponse. They're doing a great work. Recommendations to others considering GetResponse: Must try tool for better email marketing automation with many benefits included. What ...

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NN

Neha N

11/28/20

5 out of 5

"GetResponse Best Alternative To Create Email Marketing Campaign"

What do you like best about GetResponse? GetResponse is a high level and advanced email marketing tool to generate business leads. It is too much secure to handle business clients and easily manage email lists. Get Response provides powerful autoresponders features for email creator and focus on customer query. We can create customize landing pages for our email marketing campaigns and send bulk emails to customers. We can also check email data by using get response funnel and improve ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].