GetResponse Reviews in July 2026: User Ratings, Pros & Cons

don't go and lose your money with this…

don't go and lose your money with this campany no captcha service also if you don't connect to your account after 2 months they will suspend it i lost mover 100k of email data because of this trash campany

An Example of a Failure Organization

I am very disappointed with the level of GetResponse's technical support quality. In a very short period, after I purchased a premium subscription, I went through daily struggles with GetResponse low-quality GetResponse team. Once, the chat agent closed the chat on me unnecessarily before completely resolving my technical issue. This happened twice with different agents. Another problem was when I requested GetResponse technical team to set up my email records, they did it for one record ...

"GetResponse – The response matters!"

What do you like best about GetResponse? GetResponse offers all email marketing and automation features alongside social media marketing and some additional features that you won’t find anywhere else, like its webinar feature and so on. Not only can you host webinars, you can also build websites even faster than before with its AI technology and designing tools. Be it funnels, landing pages, building forms, marketing emails; there is nothing you cannot achieve at this platform. It allows ...

"It is a product with incredible capabilities to optimize email marketing campaigns"

What do you like best about GetResponse? In my organization we are happy to have opted for GetResponse to carry out marketing tasks, there are many things we can do with this tool, among the most important are being able to manage funnels, automate email marketing campaigns, get detailed and quantified reports of the processes you are working on and much more. It is intuitive in many ways, offers very original templates and both the visual campaign builder and the updated email builder are ...

"Great tool for Email Marketing"

What do you like best about GetResponse? Getresponse it's a feature-rich tool for email marketing, and it has a good deliverability rate. The interface is very intuitive and it permit to sends email in a breeze. In particular, I like the integrations, wich makes very simple to integrate with Wordpress or other platforms. Also, I've tried their support chat a couple of times, and they are very responsive. What do you dislike about GetResponse? None, I've a good experience with Getresponse, ...

"Terrible"

What do you like best about GetResponse? Nothing we changed to mail jet and have had a far better service, along with better features and lower costs What do you dislike about GetResponse? Pretty much all of it, arbitrary rules, lack of features What problems is GetResponse solving and how is that benefiting you? Trying to send email marketing

Don't let them steal your money!!

Don't let them steal your money!! Awful service. I sent a single campaign from a purchased list after registering. Having committed to the platform and purchased a year I then had to purchase a an upgrade for the number of subscribers. They immediately suspended the account because of a high number of unsubscribes. They provided no explanation. A couple of weeks later they announced they would close the account. Over a month later they emailed to say they were in fact stealing my money and ...

"GetResponse - The Best All-In-One-Email Marketing Solution"

What do you like best about GetResponse? GetResponse is an all in one marketing solution that offers a range of features that help businesses to effectively reach and engage their target audience through their various channels. Its user friendly interface offers a drag and drop functionality that enables users to customize emails, landing pages and workflows without requiring extensive technical knowledge. What do you dislike about GetResponse? While the basic features are easy to grasp, ...

"Helpful in audience building"

What do you like best about GetResponse? Ease of use, affordable price, customer service. What do you dislike about GetResponse? No notification when you go over your contact limit. What problems is GetResponse solving and how is that benefiting you? Email automation funnels.

Bad customer support...

The site is easy to use but as soon as there is a technical or billing problem, the customer support leaves something to be desired... The only good point is the chat support, very responsive but it only takes care of small problems, nothing very technical. I think this part is under processed. As soon as there is an urgent or technical problem, customer service is very slow, even slower on weekends an only by email. I have been waiting for more than 9 days for my billing problem to be ...