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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

Are you using GetResponse?

Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 771-780 out of 1543

KL

Karlie Lee

03/05/21

5 out of 5

Easy to navigate

Easy to navigate, and user friendly interface.

DH

Dean Hart

03/05/21

5 out of 5

Great service and support

Great service and support, excellent value ...

J

Jen

03/04/21

5 out of 5

Get response is user friendly

Get response is user friendly. It is easy to use which is ideal for a solopreneur who doesn't have much time to spend figuring out how to use something.

MR

Mohammad Riyaduzzaman Riyad

03/03/21

5 out of 5

Great!!!!!!!

Date of experience: March 04, 2021

SO

Sola Olojede

03/02/21

5 out of 5

Easy to use platform

Easy to use platform and has one of the best A/B testing for sending emails.

G

Gordon

03/02/21

5 out of 5

I have been with this service for over…

I have been with this service for over 10 years and can honestly say that I have rarely had a problem and on the rare occasion I have the support has been prompt and clear.

AG

Angela G

03/01/21

4 out of 5

Super services, excellent platform, there is room for improvement!

I have been using GetResponse since 2006 and I could see how much their platform and services have improved. I am very satisfied, including the quick response to questions and resolving customer issues. I did not give the maximum points, just because I would like to see some improvements on the webinar platform. Congratulations!

DB

DANA BECK

02/26/21

1 out of 5

Terrible Customer Service-Still NO RESPONSE

Okay, it's been 4 days and STILL NO REPONSE. It appears GetResponse has no intention of responding to my ticket or even providing an update. Again, the worst customer service in the business.I emailed you Taylor on Wednesday but didn't get any response from you or anyone else:"Greetings TaylorIs this what it's going to take to get an update from "support" from GetResponse? I have asked multiple times for an update and "support" refuses to respond. This has got to be the worst customer ...

Read more

CF

Cinzia Ferrari

02/26/21

5 out of 5

I feel the duty to do a good review of…

I feel the duty to do a good review of an organization that through assistance has helped me to understand my little problems; Getresponse is not only an excellent marketing automation system, it is also professionalism, help and solutions where there seem to be no solutions.Thank you!

DB

DANA BECK

02/26/21

1 out of 5

Terrible Customer Service-Still NO RESPONSE

Okay, it's been 4 days and STILL NO REPONSE. It appears GetResponse has no intention of responding to my ticket or even providing an update. Again, the worst customer service in the business.I emailed you Taylor on Wednesday but didn't get any response from you or anyone else:"Greetings TaylorIs this what it's going to take to get an update from "support" from GetResponse? I have asked multiple times for an update and "support" refuses to respond. This has got to be the worst customer ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].