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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

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Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 551-560 out of 1543

I

ilya

08/06/21

1 out of 5

Very unpleasant & client-unfriendly…

Very unpleasant & client-unfriendly approach from Getresponse team. We've signed up to Getresponse thinking it will live up to our Marketing goals, and then realized it lacks features we need and decided to switch away 2 (!) days after signing up for the platform. We've asked for a refund (We literally did not send one single email to one single contact) of our initial fee so we can migrate to a different provider, and were refused according to "no refunds based on our T&C" even though ...

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ST

Starr Thomas

08/06/21

5 out of 5

TAKE A Look AT GET RESPONSE FOR YOUR BUSINESS

I am new to using getresponse.com. I like exploring everything that is available. It can be tailored to what your needs happen to be. I watched a webinar that was very helpful as well as seeing how to use the features. My experience is a good one so far and understanding how you can manage, track, use the autoresponder, use temp plates or create your own landing pages, funnels, and webinars are easy to understand.

AC

Alberto C

07/28/21

4.2 out of 5

"Good platform but bad customer service"

What do you like best? The platform offers many different features and makes it possible to create and manage all the email marketing activities easily. Pricing is competitive and, at least in my opinion, maybe the service with the most significant value for money in the industry. It is easy to integrate on wordpress and Elementor, that is a wordpress page builder. What do you dislike? Customer service is so bad that I'm quitting. Technical support is not fast and not even good. I couldn't ...

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AC

Alberto C

07/28/21

2.5 out of 5

"Good platform but bad customer service"

What do you like best about GetResponse? The platform offers many different features and makes it possible to create and manage all the email marketing activities easily. Pricing is competitive and, at least in my opinion, maybe the service with the most significant value for money in the industry. It is easy to integrate on wordpress and Elementor, that is a wordpress page builder. What do you dislike about GetResponse? Customer service is so bad that I'm quitting. Technical support is not ...

Read more

AI

Administrator in Information Technology and Services

07/27/21

4.2 out of 5

"Enough good tool for acceptable price"

What do you like best? Workflow are easy to use and works properly, landingpage's are easy to set up and run, perfect time sending emials is very useful. What do you dislike? The tool have some limitations: 1. email campaign's names can't be change after the end of campaigns 2. the same email in two different lists is like two different user (what desn't have sense, because there is the same user) 3. it's not possible to segment users at once, who open specific messages Recommendations to ...

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G

Grant

07/24/21

5 out of 5

Absolutely the easiest auto responder I…

Absolutely the easiest auto responder I have used to date

G

Grant

07/24/21

5 out of 5

Absolutely the easiest auto responder I…

Absolutely the easiest auto responder I have used to date

A

Anonym

07/24/21

1 out of 5

Horrible and conceited - STAY AWAY FROM GETRSPONSE!!!

Two of my lists have been suddenly deactivated (autoresponder and optin). That means a loss of about 100 - 200 Dollars each day for me caused by not sending emails no list growth.... They just deactivated my account suddenly without any announcement in advance and left me absolut no time to fix that issue. Sorry, but that is just absolut unfair and a frivolty. They break the contract and just don't deliver the service for paying customers like me. And when you try to reach them, it's in ...

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TD

Terry Donaldson

07/22/21

5 out of 5

I simply love myGetResponse application…

I simply love myGetResponse application for my email marketing course and the storage of my current lists and the fact that its AutoResponder service is A-1 for keeping me engaged with my prospects now and in the future.

TD

Terry Donaldson

07/22/21

5 out of 5

I simply love myGetResponse application…

I simply love myGetResponse application for my email marketing course and the storage of my current lists and the fact that its AutoResponder service is A-1 for keeping me engaged with my prospects now and in the future.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].